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Customer Service Assistant - Birmingham, AL #7835716

Company: Moo Properties

Date: 02/23/2021

City: Birmingham, AL

Employment type: Full-time

Company Description



Here at Cosmic we help ambitious brands grow their brands online. We are dedicated to unlocking explosive growth for our clients that want to push the limits. 



Job Description




We are looking for a Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer and resolve any questions or issues in a professional, expeditious manner while maintaining a positive, courteous approach to internal and external customers.


Salary range: $39000 - $49000 per year.


Customer Service Assistant Duties and Responsibilities


  • Respond to customer calls and emails and answer questions about products and services

  • Process orders and ensure they are fulfilled

  • Handle customer complaints or concerns

  • Log all contacts in our customer database system accurately

  • Perform general administrative tasks, such and copying and filing

  • Generate monthly, quarterly, and annual reports for management



Qualifications



  • High school diploma or equivalent

  • Outstanding phone and email etiquette

  • Able to manage multiple accounts simultaneously

  • Exceptional communication skills

  • Flexible schedule


Additional Information



  • This is not a remote job
  • Disability Insurance
  • 401(k)
  • Dental Insurance

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