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Sales Advisor - Tampa, FL #7835736

Company: H&M Group

Date: 02/23/2021

City: Tampa, FL

Employment type: Part-time

Job Description




Here’s what’s possible for H&M SALES ADVISORS:


We don’t call them “salespeople” or “sales associates” because that’s not what we do. Our Sales Advisors are here to ensure that our customers enjoy a fantastic shopping experience, whether it’s offering them garment options or answering simple questions such as locating the fitting rooms. Because, in the end, we believe that our clothes will sell themselves. Our customers just need someone to engage them and offer advice, from time to time, to figure out what’s possible for their personal style.


Job Responsibility including but not limited to:


Customer Service:


Provide excellent direct and indirect customer service according to H&M standards and meet the 5 basic demands on the selling floor, in the fitting room and at the cash point


Answer phones courteously and promptly


Job Knowledge:


Actively work with garments, including processing, stocking, replenishing, folding, hanging, displaying and merchandising per H&M guidelines, to maximize selling opportunities


Ring on the register, report and handle all required transactions, issue receipts and pack merchandise


Unload delivery truck, receive, open and unpack merchandise and label merchandise with security tags


Efficiency:


Execute reductions, price changes, transfers and cash register routines


Utilize established H&M policies and procedures to assist in loss prevention and safety for the store and partner with store management as needed


Team Player:


Work effectively with team members to ensure the selling floor, cash point, fitting rooms and stockroom are clean and well maintained per H&M’s store standards


Adhere to H&M values and internal standards policies and procedures contained in the H&M Employee Handbook




Qualifications




Minimum Candidate Qualifications:


High School graduate or equivalent preferred


6 months of experience in customer service, retail industry preferred


Ability to lift in excess of 20 pounds


Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance


Ability to climb a ladder and use a step stool


Competencies:


Excellent customer service skills


Ability to recognize and execute selling opportunities


Ability and willingness to run a cash register


Good communication and organizational skills


Ability to multitask in a fast-paced environment


Ability to take initiative to complete tasks and solve problems


Ability to meet deadlines


Ability to manage time and prioritize


Must be able to work a flexible work schedule including nights and weekends


Job Status: Nonexempt, Hourly (Part-Time or Full-Time)




Additional Information



All your information will be kept confidential according to EEO guidelines.


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