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Front Desk Associate - Orlando, FL #7875715

Company: Executive Touch

Date: 04/07/2021

City: Orlando, FL

Employment type: Full-time

Company Description



Semper Group is a privately held business development and consumer services company in McLean, VA. SG is responsible for developing management teams to lead clients into new markets, cities, and countries. These managers will be trained from the entry-level up to understand all aspects of running a business. Our mission is to increase the ROI for our clients and provide a growth opportunity for our employees



Job Description




Semper Group is looking to hire a Front Desk Associate to join our team. The Front Desk employee is the face of our company; they are the person a guest sees when they first walk into the facility. This person must be team-oriented with great communication skills. The Front Desk employee ensures positive customer experience.


Salary range: $47000 - $57000 per year.


Responsibilities:


  • Interact with customers by telephone or in-person to provide information about us and rectify concerns.

  • Check to ensure that appropriate changes have been made to address the customer's issues.

  • Promptly ensure that customer requests are addressed professionally and thoroughly by telephone, e-mail and face-to -face meetings.

  • Responsible for greeting and serving all guests courteously and professionally.

  • Report all equipment issues and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately.

  • Attend all scheduled team meetings and brings suggestions for improvement.



Qualifications



  • High school diploma or equivalent.

  • Exceptional customer service skills.

  • Excellent verbal and written communication skills

  • Basic computer skills.

  • Availability to work a variable work schedule.

  • Must professionally present self regarding personal dress and grooming.


Additional Information



  • This is not a remote job.

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