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Environmental Services / Custodial Operations Manager 2 - Fargo, ND #7875952

Company: Sodexo USA

Date: 04/08/2021

City: Fargo, ND

Employment type: Full-time

Unit Description


Play an important role in the patient experience by creating clean, healthy and comfortable healing environments while advancing your career!


Sodexo is hiring a passionate Environmental Services Operations Manager at a growing hospital located in Western Minnesota. The selected candidate will report to a Director of Environmental Services.


The successful candidate will:



  • lead a team and department initiatives;
  • be responsible for driving client and patient satisfaction scores;
  • provide a clean and safe environment for patients, visitors and staff and work closely with the Infectious Control department;
  • support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:



  • have strong leadership skills with experience motivating a team to exceed expectations;
  • have experience driving customer service and/or patient satisfaction satisfaction results;
  • can work independently to drive program compliance and reach project target dates of completion;
  • can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management; and/or;
  • are proficient with computers and other technology.

Working for Sodexo:


How far will your ambition, talent and dedication take you? Sodexo champions a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful and we remain committed to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.


Position Summary


Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client and regulatory requirements.


Key Duties-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.



  • Assumes GM responsibilities and authority in his or her absence
  • Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.
  • Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.
  • Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.
  • Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.

Qualifications & Requirements


Basic Education Requirement - Associate's Degree or equivalent experienceBasic Management Experience - 2 yearsBasic Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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