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Insurance Navigator- Bilingual Korean - New York, NY #7876130


Date: 04/08/2021

City: New York, NY

Employment type: Full-time


NADAP, Inc. is a multiservice non-profit agency dedicated to helping people with medical, behavioral health and social service needs to become self sufficient. NADAP almost 50 years of experience operating programs that assist disadvantaged populations in New York City and Nassau County. NADAP's services include health insurance enrollment, assessment, care coordination, case management, professional training, and job preparation, placement and retention services. NADAP provides services to more than 35,000 people annually. Visit us at

NADAP, Inc. is seeking full-time Benefits Navigators to provide health insurance enrollment and education to New York residents. The goal of the program is to educate and assist individuals and small businesses to enroll in the Health Insurance Marketplace including Medicaid, Child Health Plus, the Essential Plan, and Qualified Health Plans. Navigators will work with participants to enroll them online into the NY State Health Insurance Marketplace.


  • Provides education and enrollment services to individuals and small businesses about the State's healthcare plans
  • Achieves monthly contractual goals
  • Builds partnerships with local communities for enrollment and referral purposes.
  • Works at network partner sites to actively market and promote the program to target populations
  • Guides individuals through the Marketplace's enrollment process
  • Enters service information into NADAP's database, produces weekly enrollment reports, and writes post-event reports
  • Works with onsite organizations to coordinate referrals for eligible participants
  • Conducts outreach to community and participates in marketing events
  • Identifies and contacts eligible participants, through face-to-face outreach, email, phone
  • Schedules appointments with eligible participants, and follows-up with reminders, including phone and email contact
  • Attends staff meetings, trainings and provides program updates to manager


  • Education: High school diploma required; Bachelor's degree preferred
  • Experience: One year of job-related experience preferably in enrollment and outreach activities
  • Bilingual in English and Korean is required
  • Proficient with MS Office (Excel, PowerPoint, Outlook) and online research
  • Able to present in group settings
  • Positive attitude, flexibility, attention to detail, strong organizational skills and an ability to multitask
  • Ability to work flexible hours with a rotating schedule. Work late nights and on weekends on occasions
  • Comfortable with field work (approx. 25%). Note that field work is on hold during outbreak of COVID-19.

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