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Customer Service Technician - Gloucester, VA #7884782

Company: Virginia Dept of Motor Vehicles

Date: 04/13/2021

City: Gloucester, VA

Employment type: Part-time

The Virginia Department of Motor Vehicles is seeking to fill a part-time hourly position; this position DOES NOT offer state benefits. Postion eligible to work up to 29 hours per week.



The selected applicant will work as a Customer Service Technician at our Gloucester Customer Service Center.


We are looking for an individual that can deliver excellent customer service solutions in a friendly and knowledgeable manner. Selected applicant will handle customer transactions using multiple PC modules, cash drawers, credit cards, titles, plates, tags, etc. Individual will be expected to follow established policies and procedures along with interpreting and administering state and federal regulations. Other duties include administering electronic/written driving tests and vision tests with customers; processing applications for driver, dealer, motor carrier, vehicle registration and titling, tax collection, IDs, and other DMV related services. Training will be provided to ensure your success during your DMV employment.



Apply today to join DMV as a Customer Service Technician.








Minimum Qualifications
Job Requirements:

  • High School diploma or general education degree (GED).
  • Customer service experience working in a fast paced environment.
  • Keyboarding proficiency and use of automated systems.
  • Excellent oral and written communication skills.
  • Experience with standard business practices.
  • Experience working in a Fiscal, Accounting or Cash Handling environment.
  • Flexibility to work M-F and Saturday.
  • Strong organizational, time management, problem solving and multitasking skills.
  • Must have attention to detail, accuracy, and complete assignments on time.
  • Must have a valid VA Driver’s License with a driving record that reflects a sense of responsibility for highway safety and concern for the law. Driving record should have a point balance of less than 6 demerit points and no major convictions.
  • Experience working in a team or group environment.
  • Experience interpreting and explaining policies/procedures or other complex information to customers.
  • Can lift 10 – 25 pounds.






Preferred Qualifications




Special Requirements

  • Applicants must consent to a fingerprint background check.
-Possession of a valid driver’s license with a point balance of less than -6 demerit points and no major convictions.





Special Instructions to Applicants

On-line application is required. A series of job-related questions is included in the on-line application.



Selected candidate(s) will need to complete the I-9 Employment Eligibility Form. DMV participates in E-Verify









Name DMV Employement Office



Phone 804-367-0528



Fax




Email




Address

2300 West Broad Street


Richmond, VA 23220


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