Design Manager - #9820463

International Dairy Queen, Inc.

Date: 1 week ago
City: Bloomington, MN
Contract type: Full time

Since 1940, Dairy Queen has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.

Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.

Concept, design and produce materials for Point-of-Purchase (POP) kits and other print-related materials to support franchisees and corporate departments in their marketing efforts. Primary accountabilities are similar to those of the Senior Design Manager. However, the Design Manager works with more guidance and direction from leadership, and shows progression towards being able to effectively lead and manage their projects autonomously and independently.

Primary Accountabilities: 

  • With support and direction as needed from leadership, concept, designs and produces POP materials for Dairy Queen and other DQ franchises for both US and Canada. This includes in-store merchandising for Quarterly Kit, Test Kit materials and packaging.
  • Creates materials requested by corporate departments to support their marketing needs, such as Local Store Marketing materials and the design and production of the World of DQ magazine. Designs and updates for the US and Canada in-store core menu boards.
  • Under some guidance where necessary of their director, manages assigned projects, including in-studio art direction of photography or illustration and all aspects of the production process, including pre-press, printing and post-press production.
  • Works closely with Brand Marketing teammates to develop a creative strategy that aligns with the main objectives of the project.
  • With increasing ability, directs the workflow of assigned projects within the Creative Services department. Responsible for projects completed on-time and within budget.
  • Ensures effective and professional communications occur between the Creative Services department, Brand Marketing, Communications, and other IDQ departments.
  • Assists other members of the Creative Services department with the design and production of marketing materials.
  • Prepares materials needed for conferences, council presentations and the bi-annual franchisee DQ Expo conference.
  • May be responsible for the providing accurate information and trademark review of POP materials created by outside agencies or franchisees.

Education and Qualifications:

  • Associate of Arts degree in Graphic Design or related field.
  • Minimum of 3-6 years of experience in photo art direction and print production.
  • Minimum of 3-6 year’s Macintosh operating system experience.
  • Macintosh computer skills in programs including Adobe Illustrator, Adobe Photoshop, and Adobe InDesign.
  • Demonstrated ability to consistently create and project manage high-quality photo art and print production projects on time and within scope in a busy, deadline-driven environment.
  • Ability to collaborate in a team environment. Ability to coordinate with other departments (Brand Team, Research & Development, Communications, Canada, International, Concept Support Services, Meeting & Travel) to complete projects on time.
  • Creative thinker who can quickly develop innovative ideas across a wide variety of business units.
  • Strong communication skills, with the ability to articulate processes and plans to a variety of audiences.
  • Proficient in Excel, Powerpoint and Microsoft Word.
  • Strong ability to multi-task and prioritize multiple projects and requests simultaneously, within an intense, deadline-driven environment.
  • Well organized with a high attention to detail and accuracy.
  • Demonstrated ability to provide excellent customer service to both internal and external clients.
  • Ability to work quickly in a fast-paced environment with frequent interruptions.
  • Provide an online portfolio of demonstrated hands-on design work

All your information will be kept confidential according to EEO guidelines.  You must be work authorized in the United States without the need for employer sponsorship.


Our benefit package supports the well-being of our employees and their families.  Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more!  To learn more about our great benefit offerings,Click Here.

Work Environment

Most positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 2 collaboration days a week.  Additional in office time may be required to support team/project needs.  Positions will be identified as “remote eligible” when consideration will be given to candidates outside of drivable distance to our Bloomington office.

Our Commitment to Diversity, Equity and Inclusion

We are committed to creating a culture of diversity, equity and inclusion for all who touch DQ.  We believe in and commit to fostering a community where employees bring their authentic selves to work; where we recruit, engage and retain employees, franchise owners and suppliers with diverse background and identities; and where everyone feels welcome engaging with our DQ brand.


IDQ is an Equal Opportunity Employer that values the strength diversity brings to the workplace. IDQ participates in the US E-Verify program.  You must be work authorized in the United States without the need for employer sponsorship.

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