Parking Ambassador (Part-time) - Special Events - #9820520

City of Durham


Date: 1 week ago
City: Durham, NC
Salary: $17.75 - $19.97 per hour
Contract type: Full time

Position Description






Work. Serve. Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve

The Transportation Department plans, builds, and maintains a safe and vibrant multi-modal transportation network that supports safety, mobility, and environmental sustainability to provide a superior quality of life for our residents, businesses, and visitors. If you're interested in helping bring innovative, community-focused transportation solutions to our community while growing in your career, come to Durham!

Hourly Rate: $17.75 - $19.95
Workdays/Times: Varies Monday - Saturday

The Transportation Department plans, builds, and maintains a safe and vibrant multi-modal transportation network that supports safety, mobility, and environmental sustainability to provide a superior quality of life for our residents, businesses, and visitors. If you're interested in helping bring innovative, community-focused transportation solutions to our community while growing in your career, come to Durham!

To collect special event parking fees and assist in directing and parking arriving customers attending special events and festivals while providing excellent customer service. This is accomplished by collecting parking fees at the City's parking facilities, performing cashier responsibilities and making proper cash transactions

Duties/Responsibilities

  • Receives ticket indicating time of entrance into parking facility; collects money and makes change; issues receipts; operates a computerized cash register.
  • Balances cash drawer at end of shift; prepares cash and tickets for deposit into on-site vault; prepares cashier shift report.
  • Calculates parking fees based on length of time vehicle is parked in garage.
  • Directs traffic to appropriate parking areas
  • Monitor parking facilities for capacity and screens for parking permits
  • Respond to inquiries from customers regarding the parking facilities, rules and regulations.
  • Provides assistance to parking lot customers to include giving directions, explaining charges, etc.; refer unusual customer-related problems to supervisor.
  • Reports any problems, accidents, unsafe conditions and equipment malfunctions to supervisor.
  • Operates a cash register and/or handheld mobile special event device in receiving, counting and disbursing money and ensures correct payment and change.
  • Interacts in a positive and responsive manner with customers, attendees of events, and the general public.
  • Operating a personal computer and two-way radio.

Minimum Qualifications & Experience

  • High School/GED.
  • 1 years of related customer service experience.
  • Valid NC Driver's License.

Additional Preferred Skills

  • Experience with basic math calculations.
  • Experience with basic computer skills.
  • Experience with two-way radios.

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