Enrollment Specialist - #9820618

Adtalem Global Education

Date: 2 weeks ago
City: Minneapolis, MN
Contract type: Full time


Walden University is a member of Adtalem Global Education (NYSE: ATGE). More than 50 years ago, Walden University was founded to support adult learners in achieving their academic goals and making a greater impact in their professions and communities. Students from across the U.S. and more than 115 countries are pursuing a certificate, bachelor’s, master’s, or doctoral degree online at Walden. The university offers more than 100 online degree and certificate programs. Walden University is accredited by The Higher Learning Commission, hlcommission.org. For more information, please visit WaldenU.edu and WaldenFacts.com.

Opportunity at a Glance
The Specialist, Enrollment serves as a team member with an acute ability to build trusted relationships with current and potential students while using in-depth knowledge of the university's programs and features. Specialists provide excellent service to prospective students to understand their personal and professional development goals to identify the appropriate higher education program to enable their future success.


  • Master the various steps in the enrollment process to include specialized areas such as financial aid.
  • Effectively communicate the value propositions of our brands in order to be able to provide an excellent student experience by offering the right program and start date through various communication methods such as phone/mail/fax/direct mail to enable the prospect to make an informed decision for the appropriate academic program.
  • Utilizes critical thinking and problem-solving skills to address and resolve student issues and ensure positive student experience.
  • Exceeds performance standards through personal conduct, individual and team attitude.
  • Contributes to the growth of the business by guiding prospective students through the University’s enrollment process and assessing potential applicants and determine if they are qualified to apply and enroll in all academic programs, including Doctoral and Alumni programs.
  • Conduct quality inbound/outbound communications, increased level of lead activity, complete/accurate applications, professional demeanor, and positive working relationships.
  • Consistently keep track of, enters information into computer software and ensures accurate student information while observing confidentiality of information in a regulated environment.
  • Maintains positive relationships with students to help support program persistence and generate referral activity.
  • Work collaboratively to build a strong team relationship by working with direct team and other functional departments.
  • Participation in training sessions and activities to facilitate student enrollments and team collaboration is expected.
  • Performs other duties as assigned
  • Complies with all policies and standards

  • Bachelor's Degree required.
  • 1 year of customer service, account management or relationship building experience preferred.
  • 1 year of previous admissions experience preferred.
  • Working knowledge of Microsoft Office (Word, Excel, Power Point) preferred.
  • Must possess confident telephone presence.
  • Must possess excellent verbal, written and interpersonal communication skills.
  • Must be self-motivated and able to work effectively in a team environment.
  • Proven ability to work independently and manage multiple tasks efficiently and effectively by meeting quality standards.
  • Possess high level understanding of products and degree programs offered to students.
  • Must possess effective time management skills, sense of urgency, and ability to plan and prioritize daily activities.
  • Must possess consultative skills and demonstrate ability to adapt to change in a fast-paced environment.
  • Must possess ability to receive constructive feedback and demonstrate accountability Must possess critical thinking, problem solving skills and good judgment.
  • Must successfully complete Enrollment Specialist training, including product evaluations and telephone assessments before being certified as an Enrollment Specialist.
  • Must maintain confidential student data in line with the Adtalem Code of Conduct and Ethics policy.
  • Must comply with Adtalem Code of Conduct and Ethics policy in all professional activities.

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $18.15 and $32.86. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • 15 Days of Paid Vacation Days each Calendar Year
  • 12 Paid Holidays + 2 floating holidays

    For more information related to our benefits please visit: https://careers.adtalem.com/us/en/benefits.




Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation


How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Similar jobs

Sales Associate - Optical

National Vision, Minneapolis, MN
4 days ago
America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 950 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.For more details about America's Best, visit AmericasBest.com.At...

Patient Access Representative Associate - Saint Paul, MN

Optum, Minneapolis, MN
3 weeks ago
$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you...

Travel Nurse RN - ED - Emergency Department - $2,343 per week

Access Healthcare, Minneapolis, MN
5 months ago
Access Healthcare is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Minneapolis, Minnesota.Job Description & RequirementsSpecialty: ED - Emergency DepartmentDiscipline: RNStart Date: 11/27/2023Duration: 13 weeks36 hours per weekShift: 12 hours, flexibleEmployment Type: TravelAccess Healthcare Job ID #54017206. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation)...