Housekeeping Guest Request Runner - Hilton Waikoloa Village - #9820665

Hilton


Date: 1 week ago
City: Waikoloa, HI
Contract type: Full time

Hourly Wage Range: $19.13 - $21.26

Hilton Waikoloa Village is Hawaii Island's only 62-acre property with 3 one of a kind outdoor swimming pools and 4-acres of protected lagoon. Enjoy fun perks such as free meals during shifts PLUS discounted hotel room stays for you and your family WORLDWIDE! join the Housekeeping team TODAY!

Ideal candidate will have previous housekeeping and/or customer service experience. This is a great step towards a wonderful career with the #1 World's BEST WORKPLACE!

· Classification: Full Time

· Shift: AM/PM/Overnight; Various. Must have availability to work weekdays, weekends, overnights and holidays.

What will I be doing?

As a Housekeeping Guest Request Runner, you would be responsible for delivering Housekeeping items in response to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Retrieve, clean, shine and return guest shoes.
  • Prepare rollaway and cribs and return them to designated storage areas.
  • Assist in maintaining Housekeeping storerooms, closets and offices.
  • Pick up and deliver faxes and messages from Communications/PBX.
  • Polish brass, as needed.
  • Greet guests in a friendly manner.

The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

· Access to your pay when you need it through DailyPay

· Health insurance

· Career growth and development

· Team Member Resource Groups

· Recognition and rewards programs

· Go Hilton travel discount program

· Best-in-Class Paid Time Off (PTO)

· Supportive parental leave

· Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

· Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

*Please note, benefits may vary depending on the classification and union status of the position.

What are we looking for?

EDUCATION

High School Diploma or equivalent required

EXPERIENCE

Previous housekeeping and/or customer service experience preferred.

LICENSES OR CERTIFICATES

CPR Certification and/or First Aid training preferred.

GROOMING

All team members must maintain a neat, clean, and well-groomed appearance (specific standards available).

NOTICE:

The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be always projected.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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