Staff Assistant - #9829506

Job Summary

This is a Salem Housing Authority position, which is a separate employer from the City of Salem.

Make An Impact

Are you dedicated to excellent customer service and looking to make a difference in the lives of others? Salem Housing Authority (SHA) is seeking a motivated, experienced Staff Assistant to join our Administrative team. The Staff Assistant is responsible for general clerical and administrative support to their assigned unit or department.

SHA serves a wide variety of community members through its programs and affordable housing opportunities, providing direct customer service involving public contact, including people who are elderly, people with disabilities, people who are experiencing or have experienced homelessness, or otherwise disadvantaged, and others. The Staff Assistant role is a superb opportunity for someone interested in working at a fast-paced housing agency and supporting our mission of assisting low- and moderate-income families, furthering self-sufficiency, investing in our community, and coordinating with social service providers.

What You Will Do

Essential job functions include a variety of tasks: preparing confidential documents, operate a personal computer, data entry, answering phones, responding to inquiries, explaining policies and procedures, tracking status, and assisting others in the office where needed.

The successful candidate must be able to work well with a diverse group of coworkers and clients; maintain confidentiality of client and employee information, handle multiple projects and tasks simultaneously; possess the skills necessary to provide exemplary customer service; effectively communicate both verbally and in writing; quickly learn and apply a variety of Housing Authority policies and procedures to the appropriate work situation; maintain good working relationships with other employees; agencies and the public; and perform work effectively during changing priorities and interruptions.

The Staff Assistant is expected to use a trauma informed approach involving public contact and creating a positive and supportive work environment; enforces a safe workplace; establishes a culture of teamwork and communication; creates a workplace that promotes the organizational values of workplace diversity, equity and inclusion and actively promotes an environment respectful of living and working in a multicultural society.

Additional Job Duties And Responsibilities

• Provides support to administrative team.
• Maintain complex clerical records and documents, accuracy and attention to detail.
• Formatting various types of documents in Microsoft Word, including memos, mail merge, design forms and fields, use of references, font styles, formatting options, bullet points, tables, quick parts, and heading styles.
• Create various tools, formulas, and functions in Microsoft Excel, including formatting, spreadsheets, sorting data, macros, using shortcuts, and filters.
• Perform other essential duties as assigned.
  
  

What can we offer you for all your hard work?

• Medical, dental, and vision coverage for you and your family.
• Paid vacation and sick time in accordance with City policies.
• Competitive pay.
• Employer-paid PERS contribution of 6%.
• Opportunity for voluntary pre-tax contributions to a 457b account.
• Health care and dependent care flexible spending accounts.
• Voluntary long-term care.
• Employee wellness program.
• Employee assistance program.
• Position is in office Monday through Friday 7:30 a.m. to 4:30 p.m.
  
  

What are the minimum qualifications?

• Must pass the pre-employment background check.
• Must have an Oregon Driver License and the ability to meet the City of Salem's driving standards.
• Graduation from high school or GED, and coursework in secretarial science; AND
• Five years progressively responsible clerical experience, operate a personal computer, including rapid (40 wpm) and accurate data entry/transcription; OR
• Any combination of experience and training that demonstrate possession of the knowledge, skills, and abilities as listed, and ability to perform the essential job functions.
• Hiring managers do not have access to view resumes as part of the application review process, please make sure to give detailed information in your application that includes your experience, knowledge, skills, and abilities as requested in the supplemental questions and job advertisement.
  
  

Preferred Qualifications (Not Required To Apply)

• Bilingual proficiency in Spanish (speaking, reading, and writing) preferred.
  
  

What You Will Bring Along

• Experience in the Clerical Field:
• Ability to type 40 wpm with 95% accuracy.
• Experience with processing and proofreading documents;
• Ensure proper maintenance of electronic file systems;
• Excellent with file and record maintenance;
• Experience with maintaining complex paper filing systems;
• Manage electronic data and maintenance, and;
  
  

• Experience in the Customer Service Field:
• Interpret and explain processes and procedures, and;
• Exercise independent judgement in decision making.
  
  

About Us

Salem Housing Authority’s mission is to assist low- and moderate-income families to achieve self-sufficiency through stable housing, economic opportunity, community investment, and coordination with social service providers. This is a great opportunity to help positively impact your community. Come work in a positive and supportive work environment that enforces a safe workplace, has a culture of teamwork and communication, promotes the organizational values of workplace diversity, equity, and inclusion (DEI), and actively promotes an environment respectful of living and working in multicultural society.

The City of Salem is the second largest City in the State of Oregon. Located in the lush Willamette Valley, Salem is the capital city of Oregon with a population over 180,000. Centrally located, Salem is 47 miles south of Portland and an hour from the Cascade Mountains to the east and an hour from the ocean beaches to the west. Salem is an exceptional community for living and working with exciting new and comfortable well-established neighborhoods and carefully preserved historic buildings.

A Full-service City, Salem Has Eight Primary Departments

Community Services, Finance, Fire, Enterprise Services, Legal, Police, Public Works, and Community Planning and Development Department . Several departments also have functional divisions within their department. The city has five labor unions and employs roughly 1,350 talented and dedicated staff members. The Urban Renewal Agency and the Salem Housing Authority are separate municipal corporations. The Agency contracts with the City for services and the Authority is led by the Housing Administrator within the Urban Development department.

Where can I find out more about the position?

Go to the menu option for Class Specifications and search for Staff Assistant HA, I or view by clicking here .

If you would like to learn more about the Salem Housing Authority, please visit our website at www.salemhousingOR.com .

How can I apply?

The City of Salem and Salem Housing Authority invites individuals of all diverse communities and backgrounds to apply for our available job opportunities as we strive to provide the best service to everyone. The City of Salem is committed to providing equal employment opportunities to all and has a culture that values diversity, equity, and inclusion. We believe that by welcoming differences, encouraging new ideas and views, listening to, and learning from each other, we are better able to serve the community.

To apply, click on the green "Apply" button to complete your application. Hiring managers do not have access to view resumes as part of the application review process. Please ensure that the details of your application, including work history, demonstrate how you meet the qualifications for the position.

Click here to fill out the Section 3 Employment Preference Form and submit with your employment application.

Applicants that meet the minimum qualifications as outlined above but not selected for this position may be placed on an eligibility list, and candidates may be hired from the list. Eligibility lists are valid for six months. The City will send email notifications to eligible candidates about potential hiring opportunities so please ensure your email settings accept our system generated email notifications.

You may subscribe for automatic notification of job openings at the City through the Job Interest Cards – sign up today!

For more information about employment at the City of Salem, please visit our website at www.cityofsalem.net/jobs .

HOUSING AUTHORITY OF THE CITY OF SALEM STATEMENT OF NONDISCRIMINATION

The Housing Authority of Salem does not discriminate against any person due to disability, race, color, religion, sex, source of income , familial status, national origin, actual or perceived sexual orientation, gender identity, marital status and/or domestic partnership in accessing, applying for, or receiving assistance, or in treatment or employment in any of its programs and activities.

Requirements

The person named below has been designated to coordinate compliance with the non-discrimination requirements contained in the Department of Housing and Urban Development’s regulations implementing Section 504 (24 CFR, part 8, dated June 2, 1988):

Diahann Terzich, Compliance Manager, Salem Housing Authority, 360 Church Street SE, Salem OR 97301

(503) 373-3807 | [email protected] | TDD users: Dial 711