Patient Accounts Representative - #9829796
Saint Luke's Health System
Date: 1 week ago
City: Kansas City, MO
Contract type: Full time
Job Description
Patient Accounts Representative is responsible for reviewing, billing, collection, and accounts receivable activities for the hospital (and in some cases the physician) billing departments within Saint Luke's Health System. Activities include, but are not limited to, entering demographics, troubleshooting issues, responding to inbound and outbound billing calls from patients, payment posting, resolving credits, identifying, and correcting medical claim errors that may prevent payment and identifying, correcting, and resubmitting medical claims denied by insurance companies. Resolving claim edits, working denials and appeals. Patient Account Representative may be responsible for any or all the following duties, including duties not otherwise assigned.
Patient Balance Team
Review and process financial assistance applications, complete follow-up with patients for missing documents, complete presumptive eligibility run when applicable and post adjustments once approved
Review past due accounts to determine eligibility of placement with collection agency
Review patient credit balances to determine eligibility of patient refund
Resolve balances for deceased patients via surviving spouse update, estate searches and the filing of estate claims
Process notices from bankruptcy court and take appropriate actions on accounts so patients are not billed inappropriately
Process return mail, update address and follow-up levels as applicable
Process attorney ROI billing requests
In SBO Will Also
Meet department productivity and quality metric
Identify opportunities and report trends to improve patient satisfaction and workflow efficiencies by identifying reasons for patient calls that could have been prevented by education up stream in the process or practice management programming solutions. Examples of this would be educating patients on financial policies, financial expectations of services rendered, correct coding, explanation of coverage, collecting payments when scheduling, system enhancements to identify the correct insurance at registration, correct payment posting, medical necessity warnings.
Job Requirements
Applicable Experience:
1 year
Diploma
Job Details
Full Time
Day (United States of America)
The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.
Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.
Patient Accounts Representative is responsible for reviewing, billing, collection, and accounts receivable activities for the hospital (and in some cases the physician) billing departments within Saint Luke's Health System. Activities include, but are not limited to, entering demographics, troubleshooting issues, responding to inbound and outbound billing calls from patients, payment posting, resolving credits, identifying, and correcting medical claim errors that may prevent payment and identifying, correcting, and resubmitting medical claims denied by insurance companies. Resolving claim edits, working denials and appeals. Patient Account Representative may be responsible for any or all the following duties, including duties not otherwise assigned.
Patient Balance Team
Review and process financial assistance applications, complete follow-up with patients for missing documents, complete presumptive eligibility run when applicable and post adjustments once approved
Review past due accounts to determine eligibility of placement with collection agency
Review patient credit balances to determine eligibility of patient refund
Resolve balances for deceased patients via surviving spouse update, estate searches and the filing of estate claims
Process notices from bankruptcy court and take appropriate actions on accounts so patients are not billed inappropriately
Process return mail, update address and follow-up levels as applicable
Process attorney ROI billing requests
In SBO Will Also
Meet department productivity and quality metric
Identify opportunities and report trends to improve patient satisfaction and workflow efficiencies by identifying reasons for patient calls that could have been prevented by education up stream in the process or practice management programming solutions. Examples of this would be educating patients on financial policies, financial expectations of services rendered, correct coding, explanation of coverage, collecting payments when scheduling, system enhancements to identify the correct insurance at registration, correct payment posting, medical necessity warnings.
Job Requirements
Applicable Experience:
1 year
Diploma
Job Details
Full Time
Day (United States of America)
The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.
Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Similar jobs
Medical Assistant
WDAF-TV FOX4,
Kansas City, MO
3 days ago
As a Medical Assistant, you would balance the needs of patients and maintain efficient work-flow of the office as well as provide support to the physician in all facets of medical procedures - before during and after. In addition, you would ensure that the patient has an excellent service experience.This position works out of our clinics located in Kansas City,...
Postal Mail Processor-No experience required
Postal Source,
Kansas City, MO
2 weeks ago
POSTAL CLERKNo Experience Required – Paid Training Provided – Job SecurityThe Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in...
Social Media Coordinator
Fresh Form Draft,
Kansas City, MO
2 weeks ago
Description Description: As a Social Media Coordinator at Messa Sync, you will be responsible for managing and executing the company's social media strategy. You will work closely with the marketing team to create engaging content, schedule posts, interact with followers, and analyze performance metrics across various social media platforms. Key Responsibilities Responsibilities: Develop and implement social media strategies to increase...
