Tax Examiner I - Research Unit - Hybrid - Bonus Available. - #9834997

State of Colorado


Date: 3 days ago
City: Lakewood, CO
Contract type: Full time
Department Information

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.

The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video !

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Applying for a Job with the State of Colorado .

What Happens After You Apply.

Exciting NEW Benefit!

The person hired for this position may receive a $500 bonus at the end of 6 months of employment and another $1000 bonus at their 1 year anniversary!

Description Of Job

The Deposit Control unit, within our Financial Services Division, serves as the payments experts for all transactions processed regardless of tax type or payment method.

The Typical Day As a Tax Examiner I

This position is with the Research Unit within Deposit Control. Critical thinking, problem solving and attention to detail will be critical in this role in order to balance financial transactions, find and correct errors and reach out to taxpayers regarding their account. This position will collaborate with vendors, other work units and agencies to come to a solution for issues. If you're ready to grow your career at DOR, then this job may be for you!

Primary Duties

Balancing Accounts -

  • Analyze to ensure credits and debits posted to DOR’s and Treasurer’s bank accounts are in balance with the Gentax system.
  • Prepare Cash Receipt (CR) documents for management approval.
  • Resolve tax payment issues with appropriate work units and stakeholders, researching all options.

Payment Reversals -

  • Investigate and track returned payments (checks and EFT’s) from financial institutions.
  • Reverse payments in GenTax confirming the correct payment is being reversed and the return reason is correctly noted in the system.
  • Reconcile reversed transactions with daily bank statements and Reversed Payments report in Gentax.

Payment Research, Posting and Liaison -

  • Research, process and post all exception items timely while working with other units.
  • Notify the payer regarding payment submission errors.
  • Answer inquiries regarding processed payments, exception payments or missing payments.

This position occasionally reports to the Lakewood Office.

Minimum Qualifications, Substitutions, Conditions Of Employment & Appeal Rights

Residency Requirement: This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description

TAX EXAMINER I ( H8N1XX )

Minimum Qualifications

Must meet one of the following or any combination of experience/education to meet the minimum (MQ) qualifications:

Education/Licensure/Certification/Experience

High school diploma or General Education Diploma (GED)

AND

Two (2) years of experience in banking, accounting, bookkeeping and/or data analysis.

Substitutions

Additional appropriate education will substitute for the required experience on a year-for-year basis.

NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

Preferred Qualifications

  • Previous experience in a banking environment or role
  • Proficiency with Google Sheets and Mail
  • Experience in a customer facing role
  • Advanced proficiency with Excel
  • Analytical skills
  • Experience with data analysis
  • State experience using Gentax
  • Experience working on a team
  • Attention to detail
  • Demonstrated written and verbal communication

Conditions Of Employment With The CDOR

Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.

As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations .

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.

  • Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application.
  • Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.
  • Recommended attachments: Resume, Cover letter
  • List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.
  • Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.
  • The eligible list established from this posting may be used to fill additional vacancies.

Email Address

All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from "state.co.us" and "[email protected]" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

APPEAL RIGHTS

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

Equity, Diversity, and Inclusion Compliance

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Jacqueline Brown-Tremble at [email protected]

We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.

If Not Applying Online, Submit Application To

If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (Download PDF reader). Paper applications must be received via email to [email protected] by the closing date and time of the application period listed on this announcement.

Methods Of Appointment

Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.

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