Customer Chief Engineer - GM - #9835067

Bosch Group

Date: 3 days ago
City: Plymouth, MI
Contract type: Full time

Founded in 1994, ETAS GmbH is a wholly owned subsidiary of Robert Bosch GmbH, represented in twelve countries in Europe, North and South America, and Asia.

ETAS’ portfolio includes vehicle basic software, middleware, development tools, cloud-based operations services, cybersecurity solutions, and end-to-end engineering and consulting services for the realization of software-defined vehicles. Our product solutions and services enable vehicle manufacturers and suppliers to develop, operate, and secure differentiating vehicle software with increased efficiency.

Technical Strategy Leader for customer account
• Get and influence OEM requirements to make sure that the right product (SF, cross-SF or cross-division) is offered at the right time
• Be the OEM voice towards the Solution Fields to influence product strategy
• Active contribution to the CCE community to support ETAS product strategy cross customer and cross SFs/Divisions to develop new business opportunities
• Monitor the marketplace relative to the performance of competitors' products, planned customer applications and emerging new technologies and trends to ensure a competitive position
• Provide market-insight-view to customer based on trustful relation (4-eye-conversation)
• Identify the customer profile in order to guide ETAS-internally to deal with the customer’s expectations, processes and mindset
• Technical consultancy towards acquisition and project managers
• Align acquisition strategy with Sales & Acquisition Manager(s) and contribute with tandem approach

• One face to the customer to drive the innovation at OEM
• Promote ETAS and Bosch innovations at Customer and align road map implementation with the customer
• Drive, push and execute advanced studies
• Look and think across all SF’s and BBM for new business opportunities

Technical customer interface & Project Management:
• Foreseen sponsor of all customer projects once customer project management capacities are built up; including escalation path, nomination of customer project managers, ensuring a proper project team set up, proper project planning (resources and payment) and achievement of customer project KPIs
• Know-how transfer and good practice sharing internally/externally
• Leader of the technical customer interface (communication, main point of contact, escalation path for customer)

Basic Qualifications

  • Bachelors Degree
  • 3 years Technical experience and cross-functional customer team knowledge
  • 5 years management experience from engineering, product management or project management

Preferred Qualifications

  • Large technical knowledge across ETAS product portfolio across all SFs
  • Proficiency to evaluate a technical solution at vehicle level (system competence)
  • Deep knowledge about OE expectations/pain points
  • Customer process know-how
  • Project management processes (enabler for PjM sponsorship)
  • Experience to define the financial pre-requisites and network to enable solutions
  • Proficiency to look and think across all SF’s and BBM to propose new ideas and holistic solution
  • Experience to define a technical customer strategy

By choice, we are committed to a diverse workforce and are an equal opportunity employer. ETAS welcomes and encourages applications from protected veterans and people with disabilities. Accommodations are available upon request for candidates taking part in the selection process.

BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives

  • FIRST Robotics (For Inspiration and Recognition of Science and Technology)
  • AWIM (A World In Motion)

Indefinite U.S. work authorized individuals only.  Future sponsorship for work authorization unavailable.

All your information will be kept confidential according to EEO guidelines.

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