Healthcare Customer Service Reps - Remote | WFH - #9835077

Get It Recruit - Healthcare


Date: 3 days ago
City: Tempe, AZ
Contract type: Full time
Remote
We're seeking a Patient Services Representative to join our team and become the friendly face of our healthcare facility. If you're passionate about assisting patients, providing top-notch customer service, and ensuring efficient operations, we'd love to hear from you!

Responsibilities

Schedule and manage patient appointments with a warm and welcoming demeanor.

Handle various communication channels, including phone, fax, and email, ensuring accuracy and efficiency.

Welcome new patients, providing them with comprehensive information about our services and processes.

Keep patients informed about the status of referrals and authorizations.

Handle a high volume of incoming calls professionally and efficiently.

Coordinate appointment scheduling for multiple providers, utilizing established guidelines and protocols.

Use your expertise to determine the urgency of appointments and direct patients accordingly.

Communicate complex exam preparation instructions to patients and other healthcare providers.

Ensure accurate communication with physicians and healthcare providers.

Requirements

Excellent communication and interpersonal skills.

Strong organizational abilities with keen attention to detail.

Ability to work within established protocols and guidelines.

Empathy and compassion for patients' needs and concerns.

Proficiency in basic computer applications.

Additional Details

Start Date: June 17th

Pay: $19.00 per hour

Schedule: Monday to Friday, 8-hour shifts between 5:00 am - 6:30 pm

Location: Central Phoenix, near Osborn Rd & Central

Benefits

Health benefits fully covered by Dignity Health once permanent.

Pension plan eligibility after 5 years of full-time employment.

Abundant opportunities for career growth and development.

Potential for remote work once permanent.

Join our team and be part of our commitment to providing exceptional patient care and service excellence!

About Us

We're partners in transformation, dedicated to helping clients seize new opportunities and activate innovative solutions. With a strong team of over 80,000 professionals and partnerships with over 6,000 clients, including 80% of the Fortune 500, we're leading the way in Full-Stack Technology Services and Talent Services. At our core, we believe in the power of collaboration and true partnership to drive change.

Employment Type: Full-Time

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