Facilities Manager - #9835148

Insight Housing

Date: 3 days ago
City: Berkeley, CA
Salary: $75,000 - $85,000 per year
Contract type: Full time

  • Free Dental & Vision
  • 19 Paid Holidays- Including 4 Mental Health Days (guaranteed paid holiday each month and most months a 3-day weekend!
  • Retirement Plan with a match
  • Paid Training
  • 10-year anniversary sabbatical
  • Flexible Spending Accounts
  • Professional Development Allowance
  • Paid Parental Leave benefit
  • Discounted Pet Insurance
  • Affordable Health Insurance (50% dependent coverage paid by employer)
  • and many more!

Company Overview

For more than 50 years, Insight Housing has provided a comprehensive range of housing, food, and support services to help those in need move from homelessness into a safe and affordable home of their own. We serve in seven counties in the bay area - Alameda, San Francisco, Contra Costa, Solano, Sacramento, San Joaquin, and Amador County. We are proud of our team members who are very dedicated to our mission of ensuring everyone in our community has a home through supportive, equitable, and sustainable housing solutions.

Program Overview

Under supervision of the Director of Operations, the Facilities Manager will oversee preventative maintenance, janitorial and repairs at the agency’s residential and commercial sites in seven counties, and vehicle fleet management. The Facilities Manager will supervise, develop, evaluate, and manage the daily activities of Insight Housing’s Facilities’ team. They will provide proactive and inspirational leadership to Facilities team by following Insight Housing performance standards and maintaining a professional work atmosphere.

Candidates will be committed to serving individuals experiencing homelessness, alcohol and drug dependency and other mental health issues, and committed to the trauma-informed approach to care of individuals.

Essential Duties And Responsibilities

  • Hire, train, direct, supervise, develop, evaluate, and performance manage the daily activities of Facilities technicians and janitors in accordance with agency policies and directives.
  • Plan, schedule, prioritize, supervise, inspect, and audit the maintenance, repair and janitorial services of Insight Housing’s owned or leased buildings: including residential and commercial properties to ensure properties meet site-specific performance, universal precautions, environmental, health, ADA compliance and safety standards. May assist with hands-on maintenance, repair, and turnover projects.
  • Facilitate and monitor special projects and oversee performance of work related to skilled plumbing, electrical, carpentry, appliance repair, office relocation, space planning and unit rehabilitations.
  • Manage the facilities help desk ticket system through scheduling and assigning staff to repairs and maintenance, tracking the work of facility technicians and janitorial staff.
  • Develop and maintain inventories of equipment, tools, supplies, furniture, key control system and maintenance repair/replacement schedules.
  • Obtain bids from outside contractors and vendors and manage their work ensuring conformance with quality maintenance and repair procedures and state, county, and local building codes for consistent and reliable vendor services.
  • Oversee and manage agency’s fleet of vehicles and staff drivers through the Enterprise Fleet Management (EFM) system. Responsible for vehicle maintenance, licensing, fastrak etc.
  • Oversee off-site record archival and ensure compliance with regards to storage/availability of historical documents.
  • Conduct regularly scheduled meetings, supervisions, and trainings to motivate staff for success, promote team building, create professional and technical skill development, and establish and maintain effective working relationships.
  • Assist with or lead special projects as assigned.

Health and Safety

  • Participate in promoting a safe, healthy, and clean working environment consistent with agency’s health and safety practices.
  • Conduct regular health and safety inspections (electrical, life and fire safety) at all Insight Housing facilities to identify hazards and schedule corrections to fix hazards.
  • In collaboration with the Director of Operations, train staff on emergency evacuation procedures and drills.
  • Coordinate and assist in the delivery of maintenance and safety training for new and existing staff on product and equipment use, techniques, and safety.
  • Ensure staff are aware of and correctly implement all safety rules and regulations, and all policies and procedures.


  • Assist with maintaining records of relevant data related to the organization’s regulatory compliance.
  • Assist Director of Operations with managing a defined facilities budget for the facilities department; review on quarterly basis to ensure facilities expenses are within budget.
  • Oversee and/or monitor maintenance invoice processing, monitor vendor purchases and coordinate with staff, contractors, and/or vendors for timely processing.
  • Ensure timely and accurate documentation and reports to meet the requirements of accrediting bodies and state regulatory agencies.
  • Drive own or agency vehicle to various sites as required; documenting and reporting mileage according to agency procedures, so that services can be provided in a timely manner; comply with agency driving policy at all times.
  • Attend and participate in all meetings and trainings as assigned.
  • Complete and submit own and staff timesheets in a timely and accurate manner.
  • Work within the framework of Insight Housing’s Code of Conduct.
  • Perform other tasks as assigned.

Qualifications, Skills, And Abilities

  • BA/BS in project, property, or facilities management or related field a plus.
  • 4 years of experience in managing and supervising facilities operations with multiple properties and building types (office settings, residential settings). Experience with CARF accredited agency a plus.
  • At least 1 year’ experience with staff supervision required.
  • Commitment to serving individuals experiencing homelessness, alcohol and drug dependency, and other mental health issues and to trauma-informed approach to care of individuals.
  • Must be willing to travel between multiple counties and offices within Insight Housing’s portfolio.
  • Strong background and understanding of HVAC systems, electrical, carpentry, painting, remodeling, plumbing and structural systems.
  • Knowledge of OSHA, fire safety and building codes, and other workplace safety and environmental regulations.
  • Proficient in use of computer and Microsoft office suite (Work, excel, outlook and TEAMS). Experience with ticketing help desk system a plus.
  • Excellent project and time management skills.
  • Ability to interact in a supportive and professional manner with staff and clients of diverse cultural and economic backgrounds.
  • Ability to provide good customer service. Communicate effectively and maintain a calm demeanor in stressful situations.
  • Capable of working independently and as part of a team.
  • Excellent verbal and written communication skills.
  • Must have an ability to read, understand, and apply language from manuals, policies, technical procedures, and instructions.
  • Excellent interpersonal and crisis intervention skills with a can do and flexible attitude. Ability to work well under high pressure.
  • Ability to work with minimal supervision, multitask, maintain confidentiality and appropriate professional boundaries, and meet deadlines.
  • Ability to maintain professional conduct, attitude, and appearance at all times.

Special Requirements

  • This position requires frequent driving. A valid California driver license, reliable personal vehicle, current personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies.
  • Must be able to receive and maintain criminal and credit records clearance.

Physical Requirements

  • Regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms.
  • Frequently required to stand, walk, sit, climb stairs, talk, hear, and see clearly.
  • May be occasionally required to stoop, kneel, or crouch.
  • May be required to lift or move up to 50 lbs.

We are extremely proud of our diverse team and welcome all qualified applicants regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Compensation Range: $75,000-$85,000 DOEE

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