Operations Support Administrator

Company :

Allegheny Health Network

Job Description :

GENERAL OVERVIEW:

Provide entity-level operational support for Kronos scheduling and administration.

ESSENTIAL RESPONSIBILITIES:

• Handling all call offs through communication with staff and entering those into KRONOS. (25%)
• Communicating call offs with MHO and managers per protocol and working with departments to fill. (20%)
• Works in conjunction with the MHO and directors on staffing needs and schedules. (20%)
• Assist with schedule changes during balancing process. (15%)
• Assist with posting of schedules in Kronos. (10%)
• Updates and maintains Employee skills in Kronos. (8%)
• Updates and maintains Employee skills in Kronos. (2%)
  
  
  

QUALIFICATIONS:

Minimum

• High school degree/GED
  
  
  

Preferred

• Knowledge of Kronos scheduling system
• Knowledge of nursing unit staffing grids
• Knowledge of job codes for staffing
  
  
  

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

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