Library Information Services Specialist

Requirements

MOS Code: None

Education and Experience : A High School diploma, GED, or higher, and two (2) years of paraprofessional library experience.

Licenses and Certificates : Positions assigned to the bookmobile, must possess a valid Texas Class "C" Driver's License or equivalent from another state.

General Purpose

Under general supervision, provide Reference and Library programming functions and lead other employees in assigned technical or specialty service area.

Typical Duties

Assist patrons in assigned area. Involves: Proactively provide customer service and assist patrons through various aspects of utilizing the Library, including the Public Access Catalog (PAC), copiers, printers, and checkout of library materials. Enforce and inform patrons of library account rules and regulations. Assist patrons with Library card accounts, including processing account applications, verifying account information, and ensuring accuracy of the account. Manage cash accounts; maintain reports, accept payment on account, and compile and summarize cash accounts, including verifying receipts and records from various money collection machines. Resolve customer account disputes through interviewing customers, analyzing account information, investigating facts, communicating about the situation with customer, and negotiating or enforcing resolution. May serve as an Acceptance Agent and assist with the processing of passport applications. Participate and provide support to committees or other groups as required. Keep abreast of changes in procedure, protocols, and services.

Answer reference inquiries and provide reader's advisory using a variety of automated library systems. Involves: Reserve books or other library materials upon request of patron or another branch location. Responsible for trouble shooting basic technology problems, and providing training on basic technology procedures as required.

Perform outreach activities and promote library programs. Involves: Schedule and provide presentations and special programs in the community. Promote library usage, programs and services for assigned area and Library System. Compile and maintain database of contacts with local businesses and organizations that support library programs and services. Conduct monthly visits to area schools to describe services and programs offered. Conduct library card drives. Coordinate, develop, prepare and implement workshops and programs. Maintain activity bulletin boards.

Participate in the evaluation of library materials and programs. Involves: Assist in maintaining assigned library collection. Recommend modifications to improve library collection. Participate in the review of recommended collection material from library staff members, patron requests and community groups. Assist with the planning of community programs and participate in the arrangement of program exhibits and displays.

Perform as lead worker. Involves: Receive instructions from supervisor. Coordinate activities of assigned staff and assist in scheduling routine work assignments. Train assigned staff on library procedures and resolve any problems encountered. Initiate recommendations for successful completion of work activities. Perform additional duties as assigned.

General Information

For the complete job specification, click here.

Important Note: The r equired Supplemental Questions and answers are considered an examination component and will generate a score.

Applicants are being tested on a conditional basis pending a review of minimum qualifications. Applications will be reviewed for applicants who pass the Supplemental Questions exam.

Per CSC Rules & Regulations, after review of the minimum qualifications for applicants that pass the Supplemental Questions exam, a passing score, combined with applicable seniority points and veteran points, will be used to create a list of candidates.

Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.

Note: This is a new advertisement for Library Information Services Specialist. You must apply if you are still interested in this position.

A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.

To qualify for this position, the required education, experience, knowledge, and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.

Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.

Benefits

LIFE AND HEALTH INSURANCE

The City of El Paso is a self-insured entity with a third-party administrator for Medical and Pharmacy benefits. Basic Life Insurance Coverage is available at no cost to eligible employees. Additional Life Insurance and coverage for your dependents are also available.

Employees can select optional Dental, Vision, and Short Term Disability coverage. Employees also have the option to participate in a Health Savings Account or Flexible Spending Account (healthcare and/or dependent care for daycare expenses). All of these insurance and coverage options can be configured within a month of your new employee orientation date.

An Employee Assistance Program (EAP) with access to mental health sessions, therapy, and more is available at no cost. A trained counselors are also available to help you and your dependents cope with life’s stressors so that you can live a happy productive lifestyle.

The City’s Wellness Program seeks to promote better health and wellness amongst the workforce through various programs and incentives in which employees may choose to participate in, to include wellness education, fitness tests, biometric screenings, group fitness, health coaching and so much more!

Keep Learning, Growing & Reinventing Yourself! The City of El Paso's Tuition Assistance Program encourages employee personal and professional development by sharing educational costs with those employees who have successfully completed their original probation, and in turn retain a skillful workforce. Each year, employees can obtain Tuition Assistance for Degree, Certifications, Continuing Education, and Books & Equipment.

ELIGIBILITY FOR VACATION LEAVE

All regular employees who are regularly scheduled to work on an average, a minimum of twenty (20) hours per week, who have held a position in the City Service for a period of six months from date of employment, shall be eligible for vacation allowance as hereinafter set forth. Part-time employees shall accrue vacation leave at a pro-rated amount of full-time entitlement based on the number of hours that they are scheduled to work. Employees covered by collective bargaining agreements shall accrue vacation as provided in the applicable agreement.

For 0 - 5 Years Of Service (12 Days)

Regular employees in the City Service shall accrue vacation credit at the following rates per pay period, calculated from the date of employment of each employee:

40 hour per week employees - 3.70 hours per biweekly pay period

For >5 to 15 years of service (17 days):

40 hour per week employees - 5.24 hours per biweekly pay period

For >15 or more years of service (20 days):

40 hour per week employees - 6.16 hours per biweekly pay period

SICK LEAVE WITH PAY

Employees shall be entitled to accrue sick leave with pay in accordance with the Rules of the Civil Service Commission.

ACCIDENT WITH PAY LEAVE

The Amended Section 4.4 of the Ordinance shall become effective upon adoption and shall apply to occupational injuries and occupational diseases occurring on and after date of adoption. Occupational injuries and occupational diseases occurring before such date will be governed by the Ordinance in effect at the time of the date of injury or disease.

PREGNANCY LEAVE

• Pregnancy shall be treated the same as any other temporary physical disability.
• An employee on pregnancy leave shall use accumulated and unused regular sick leave time and then (unless granted use of special sick leave) shall be on leave without pay, unless the employee chooses to use any accumulated and unused annual leave.
• An employee going on pregnancy leave shall give written notice to her department head with appropriate medical verification. Before returning to work from pregnancy leave, the individual will provide appropriate medical documentation releasing the employee to return to work, as is required for any individual who has been on leave for a temporary physical disability.
  
  

LEGAL HOLIDAYS

The following days are hereby declared legal holidays for all the City departments, provided that the provisions of this section shall not apply to members of the Fire Department whose duties are to prevent or extinguish fires, or to members of the Police Department whose duties are those of law enforcement: (Amended 10/03/95)

• First day of January (New Year's Day)
• Third Monday in January (Martin Luther King Holiday)
• Thirty-first day in March (Cesar Chavez Day)
• Last Monday in May (Memorial Day)
• June 19 (Juneteenth)
• Fourth day of July (Independence Day)
• First Monday in September (Labor Day)
• Eleventh Day in November (Veteran's Day)
• Fourth Thursday in November (Thanksgiving Day)
• The Friday following the fourth Thursday in November (Day after Thanksgiving)
• Twenty-fifth Day in December (Christmas Day)
• Employee's Birthday
  
  

In addition to the above days, the following days are also declared to be legal holidays: 1. Any day designated as a holiday by City Council. 2. When any legal holiday falls on a Saturday, the preceding Friday shall be considered a legal holiday. 3. When any legal holiday falls on a Sunday, the following business day shall be considered a legal holiday.

Closing Date/Time: 9/10/2024 11:59 PM Mountain