Guest Service Consultant - Front Desk

Massage Heights


Date: 2 weeks ago
City: Des Moines, IA
Contract type: Part time
Our brand purpose is to Elevate the Lives of the People we Touch. At Massage Heights, we believe in the healing power of touch. We believe the work of massage therapists and estheticians truly does change the world one fantastic body at a time. Welcoming newly licensed and seasoned therapists!

Benefits/Perks

  • Professional and Safe Environment
  • Flexible Schedules
  • Steady Book of Business
  • Beautiful Treatment Rooms
  • Massage Heights Family Fund
  • Paid Training
  • Digital Work Environment
  • Employee Discounts
  • Competitive pay with tips, commission, and bonus opportunities!

Schedule / Expected Work Hours

  • 6–8-hour shifts
  • Required 1 weekend shift
  • Days and night shifts available

Responsibilities

  • Educate guests confidently and effectively about services and products.
  • Achieve monthly sales targets for individuals and Retreats.
  • Provide exceptional service by listening, communicating, and responding to guest’s needs.
  • Excellent phone etiquette with an upbeat tone and strong articulation.
  • Promote the therapeutic benefits of regular massage therapy and skin therapy.
  • Develop and maintain positive relationships with members of the team and guests.

Qualifications

  • Exceptional guest service and communication abilities.
  • Previous experience in sales, retail, or guest services is required.
  • Proficient with basic computer software and quick to learn new systems.
  • Fast learner with a positive and energetic demeanor.
  • Strong critical thinking skills, especially in resolving customer conflicts.
  • Passionate about interacting with people and consistently delivering outstanding service.
  • Thrives in collaborative team settings.

Company Overview

Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.

Company Values

  • Loyal
  • Authentic
  • Passionate
  • Diligent

Take the Next Step - Elevate Your Career

Join our team and become part of our family of Professional Massage Therapists.

Compensation: $14.00 - $15.00 per hour

At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.

We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.

Join the Team at Massage Heights

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Internal Audit - Staff Auditor II

Security Benefit, Des Moines, IA
1 week ago
Security Benefit is searching for an Internal Audit Staff Auditor II to join our Finance team. This position will work in our home office in Topeka, Kansas, Overland Park, Kansas office, or Des Moines, Iowa office. Security Benefit associates are working in a hybrid environment with both remote and on-site work.Who Are We?Security Benefit fosters strong partnerships to provide insightful...

Sr. Business Consultant

Q2, Des Moines, IA
2 weeks ago
As passionate about our people as we are about our mission.What We’re All AboutQ2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by...

Part Time Sales - Paid Weekly - Work from Home

Vector Marketing, Des Moines, IA
10 months ago
Vector Marketing is running immediate interviews for sales rep positions, start work within the week! Basic responsibilities include working with customers, selling our American made products, and placing any orders. There is a great starting base pay (paid weekly) that isn’t based on sales or results, but incentives are possible based on performance. We work with Cutco products that are...