Cashier
Kroger Prescription Plans, Inc.
Date: 4 weeks ago
City: Ann Arbor, MI
Contract type: Part time
Responsibilities
Some of the behaviors needed to successfully perform this position are:
Leadership Behaviors
- Promote trust and respect among associates.
- Create an environment that enables customers to feel welcome, important and appreciated by answeringquestions regarding products sold within the department and throughout the store.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Responsible for being visible and actively greeting, engaging and assisting customers.
- Process customer transactions through the check lane quickly, accurately, and efficiently. Understand the Point
- of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline
- SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to
- company policy.
- Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and
- effectively to control loss.
- Understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, Fireworks, Videos, etc.)
- Collaborate with Front-end associates to encourage teamwork.
- Report pricing discrepancies to the Scan Coordinator.
- Report product ordering/shipping discrepancies to the department manager.
- Display a positive attitude.
- Stay current with present, future, seasonal and special ads.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures identifying unsafe conditions and notifying store
- management.
- Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store
- manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks or issues, and illegal activity, including robbery, theft or fraud.
- Adhere to all local, state, and federal laws and company guidelines.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Some of the behaviors needed to successfully perform this position are:
Leadership Behaviors
- Puts the Customer First - Anticipates customer needs, champions the customer, acts with customers in mind, exceeds customers’ expectations, and gains customers’ trust and respect.
- Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, and actively listens.
- Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, and involves others to accomplish individual and team goals.
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