Optician (Part-Time)

Bridgeview Eye Partners


Date: 4 weeks ago
City: South Bend, IN
Contract type: Part time
Job Details

Description

What We Offer:

  • 6.5 paid holidays per year
  • Employee Referral Program
  • Benefits to include Vision and eligible to participate in our 401k plan
  • Growth and wage increase through company paid certification program

Essential Responsibilities

  • Assist patients in the selection process of spectacles, providing education on quality choices, lens selection, and frame styling to fit their lifestyle and prescription.
  • Calculate insurance co-pay based on insurance eligibility.
  • Accurately enter spectacle orders; ensure timely delivery by monitoring status on a daily basis.
  • Receive spectacle orders into system, verify order, notify patients, and schedule dispensing.
  • Contact patients for follow up on progress of adapting to dispensed eyewear and prescribed contacts.
  • Perform adjustments and repairs when necessary.
  • Troubleshoot patient concerns with eyewear when necessary.
  • Maintain inventory pertaining to all aspects of the optical retail area, including lab supplies. Report inventory as required.
  • Maintain displays of optical merchandise.
  • Monitor patient flow throughout the office, properly communicating delays.
  • Perform other duties and assume various responsibilities as determined by the office manager or team lead, and doctor(s).

SUPPLEMENTARY DUTIES & RESPONSIBILITIES: Depending upon the patient volume and/or patient flow demands, you may be required to perform the following tasks.

  • Assist with patient preliminary testing as required.
  • Dispense contact lenses and perform contact lens progress checks.
  • Assist with check out and collection of monies due by patient.
  • Identify areas which require additional reinforcement through education or consultation.

Education And/Or Experience

  • High school graduate or equivalent.
  • Sales/retail experience is preferred.
  • Previous optician experience is a plus.

Competencies

  • Excellent interpersonal, written and verbal communication skills
  • Exceptional customer service abilities
  • Detail oriented with strong organizational skills
  • Proven sales strategies
  • Ability to obtain knowledge and skills on the job or through educational courses
  • Ability to lead, motivate and promote a team environment
  • Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast paced environment

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA Guidelines)

  • Physical Activity: Talking, Hearing.
  • Physical requirements: Sedentary work. Involves sitting most of the time.
  • The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

Personal Development

  • Staff members are required to meet training expectations within the initial 90-day probationary period.
  • Obtaining certification through an optometric certification program is encouraged. MWEC will provide assistance to all employees eligible for the Employee Career Development Program.

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