Quality Engineer

At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering and Dungeons & Dragons to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!

We are seeking a Product Quality Assurance Engineer to supervise the quality, integrity, and consistency of printed cards, packaging, and game products. This person will collaborate consistently alongside Product Engineering, R&D, Brand/Marketing, and Hasbro Far East offices.

What You'll Do:

• Develop and implement quality assurance procedures/protocols to ensure consistent product quality throughout the manufacturing process.
• Collaborate with design, engineering, manufacturing, and supply chain teams to establish quality criteria and specifications for new products.
• Conduct detailed inspections and testing of raw materials, components, and finished products to verify compliance.
• Analyze data and performance metrics to identify trends, patterns, and areas for improvement in manufacturing processes.
• Investigate customer complaints or product returns and implementing corrective and preventive actions.
• Supervise production processes and equipment to identify potential sources of defects or deviations from quality standards, proposing and implementing solutions to mitigate risks.
• Work with suppliers and vendors to ensure the reliability of incoming materials used in production.
• Document and maintain detailed records of quality inspections, test results, and corrective actions taken.
• Provide training and mentorship to supply chain partners on procedures, standard processes, and quality control techniques.
• Stay informed about industry developments, technological advancements, and regulatory changes.
  
  

What You'll Bring:

• Bachelor's degree or 3-5 years equivalent experience in engineering, quality assurance, or a related field.
• Previous experience in quality assurance/control, or a similar role within a manufacturing or production environment.
• Solid understanding of quality management systems, quality standards (e.g., ISO 9001), and regulatory requirements relevant to the industry.
• Experience in chemical safety testing requirements and CPSC regulations.
• Global regulatory labeling experience.
• Proficiency in QA tools and methodologies, such as statistical process control (SPC), failure mode and effects analysis (FMEA), and root cause analysis (RCA).
• Excellent analytical and problem-solving skills, with the ability to interpret data, identify trends, and implement effective solutions.
• Effective communication and interpersonal skills along with ability to effectively work with multi-functional teams and communicate complex technical concepts to non-technical collaborators.
• Attention to detail and a dedication to upholding high standards of quality and excellence.
• Certifications such as Certified Quality Engineer (CQE) or Six Sigma Green Belt/Black Belt may be advantageous.
  
  

Compensation Range(USD):

Starting: $90,000

Ending: $139,000

We are an Equal Opportunity / Affirmative Action Employer

The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.

In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.

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