IT Technician

TPI Global Solutions


Date: 3 weeks ago
City: Mobile, AL
Contract type: Contractor
Mobile AL (Onsite)

06 contract to hire

Required Skills

Moderate Knowledge of 365 Admin Center including Exchange

Knowledge of how to setup emails within the 365 Admin Center and an understanding of MFA and password reset procedures

Moderate Knowledge Azure Active Directory/Entra ID

Moderate Knowledge of MDM/Intune

An understanding of how to access and maintain Defender for Endpoint

High level knowledge of Microsoft Outlook

High level knowledge of Microsoft Office

High level knowledge of Microsoft Sharepoint and OneDrive

Organizational skills and the ability to properly document and track a large number of devices including PCs, iOS tablets/phones, and other interconnected peripherals

Installation of computers at desk locations along with appropriate peripherals including Human Input Devices (HID), Monitors, Hubs, and Docking Stations

Moderate knowledge of device physical repair practices for Desktops, Laptops, Tablets, Etc

Moderate to High level knowledge of device diagnostics and troubleshooting

Some knowledge of networking principles for switches, routers, and access points

Knowledge of networked printer installation and print servers

Preferred Skills

Willing to learn Cabinet System

High level knowledge of the Microsoft Admin Suite, including license management and security policy configuration

High level knowledge of MDM/Intune physical onboarding procedures

High level knowledge of MDM/Intune device maintenance tools, including remote Defender threat policy updates, wipe and redeployment of devices, Etc

High level knowledge of Microsoft Security Admin Center/Defender Portal configuration principles and monitoring

An understanding of how to configure remote access for devices in order to provide quick and effective remote support

An understanding of the Apple Business Management dashboard

Not Required but need to be willing to learn as they are necessary to long term positions:

Encompass System

AB-Marketing Applications such as Space Planning Plus

Learn AB-Marketing and Encompass support ticket system

Kronos/UKG Ready

Maintenance of scanners such as Client handheld scanners and Zebra ring scanners

Maintenance of Zebra printers

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