Patient Access Rep 2 (Patient Registration)
Asante
Date: 1 week ago
City: Medford, OR
Contract type: Full time
Additional Position Details: FTE: 0.900000 | 36 hours per week| Full Time | Variable Hours/Variable Days | This position will support the ED, Immediate Care, and other areas as needed
We will consider candidates at either the PAR1 or PAR2 levels for this position. Requirements for each level noted below. Salary is based on years of relevant experience and level of position.
Salary
PAR1: Starting wage is $18.10-$24.89 per hour, depending on experience
PAR2: Starting wage is $19.27- $26.50 per hour, depending on experience
Why Asante
Asante is more than a great hospital system in an amazing location. We are a community of passionate providers and service-focused caregivers who collaborate to deliver amazing patient outcomes; a place where titles don't matter as much as your creativity, drive, and passion. Our culture, values and people create an environment of sustained medical excellence.
Position Summary
TheEmergency Department Patient Access Representative provides customer-service coverage in emergency department locations of Asante and assumes the responsibility for successful financial outcomes of all patient services. In this role, the ED Patient Access Rep is also responsible for thoroughly and accurately describing the various compliance and regulatory documents that Asante is required to present to patients - while always being aware of maintaining patient relations, customer satisfaction, and Asante's financial solvency.
Duties
Under the general supervision of the Patient Access Supervisor, the Patient Access Rep performs imperative duties, including but not limited to:
Education
PAR2
At Asante we are defined by our values - traits that guide us as we serve patients and the community:
Excellence - Respect - Honesty - Service - Teamwork
Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.
We will consider candidates at either the PAR1 or PAR2 levels for this position. Requirements for each level noted below. Salary is based on years of relevant experience and level of position.
Salary
PAR1: Starting wage is $18.10-$24.89 per hour, depending on experience
PAR2: Starting wage is $19.27- $26.50 per hour, depending on experience
Why Asante
Asante is more than a great hospital system in an amazing location. We are a community of passionate providers and service-focused caregivers who collaborate to deliver amazing patient outcomes; a place where titles don't matter as much as your creativity, drive, and passion. Our culture, values and people create an environment of sustained medical excellence.
Position Summary
TheEmergency Department Patient Access Representative provides customer-service coverage in emergency department locations of Asante and assumes the responsibility for successful financial outcomes of all patient services. In this role, the ED Patient Access Rep is also responsible for thoroughly and accurately describing the various compliance and regulatory documents that Asante is required to present to patients - while always being aware of maintaining patient relations, customer satisfaction, and Asante's financial solvency.
Duties
Under the general supervision of the Patient Access Supervisor, the Patient Access Rep performs imperative duties, including but not limited to:
- Appointment scheduling
- Registration and insurance verification
- Telephone coverage and data entry
- Filing protected health information (PHI)
- Patient referrals and point-of-service collections
Education
- Associate degree in business, healthcare, or related field is preferred
PAR2
- Minimum 1 year of experience with 2080 fulfilled hours in Patient Access Rep level 1 role or equivalent.
- Previous patient registration experience - OR - related customer service, administrative, and/or data entry experience, is required
- Certified Healthcare Access Associate through the National Association of Healthcare Access Management,preferred
- Competitive starting wage
- Comprehensive benefits including medical, dental, vision, and wellness
- Excellent retirement package with up to 6% employer contribution
- Generous Earned Time Off
- Tuition reimbursement after one year of service
At Asante we are defined by our values - traits that guide us as we serve patients and the community:
Excellence - Respect - Honesty - Service - Teamwork
Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.
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