Administrative Officer

Introduction

Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.

Overview

The Administrative Officer is responsible for providing direct administrative support, oversight and organization to several Senior Managers in a professional and efficient manner. Performs a wide range of administrative and office support activities for the department and managers, some of which are confidential and complex in nature. Individual is multi-skilled with strong operational skills, excellent technical skills with excel and Power Point. Excellent communication is required to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality. Also responsible for budget tracking, scorecards, and tracking of project, policies and procedures updates

Responsibilities

• Anticipates the needs and applies strategic business thinking to provide administrative support to the senior managers within Loan Operations.
• Makes appropriate, informed decisions regarding the Senior Manager's scheduling’s.
• Manages a complex calendar, scheduling meetings and events using MS Outlook.
• Coordinates corporate meetings, departmental functions and detailed travel arrangements.
• Develops and prepares reports, diagrams, charts, documents, and presentations for department manager as directed.
• Acts as liaison for Loan Operations Business Continuity Plan updates.
• Co-ordinates SOX documentation updates to Internal Audit.
• Updates status of original signed documents as received and performs related custodial transfer to the Document Imaging Team.
• Supports projects and Committees by preparing project plan and meeting minutes from various meetings and committee.
• Co-ordinates monthly loss/fraud reporting
• Pulls and prepares confidential reports on a monthly basis to update employees’ scorecards.
• Prepares budget and variance reports on an ongoing basis along with required presentations.
• Processes correspondence, files, records and minutes, and performs other specific duties for management staff.
• Co-ordinates and tracks policies and procedures updates.
• Performs simple revisions to policies and procedures under manager’s oversight.
• Greets and maintains contact with department visitors and 3rd party-service providers. Serves as first line of communication between Loan Operations visitors and bank while delivering excellent customer service and demonstrate a high degree of professionalism.
• Performs other duties and special projects as
  
  

Qualifications

• College degree or Admin Professional Certificate Is required
• 5 years plus related experience and/or training; or equivalent combination of education and experience.
• Banking experience in the Loan Operations field preferred
• Project experience preferred
• Expert in Microsoft Excel, Word and Power Point
• Excellent written and verbal communication required
• Organizational skills and time management a must
  
  

Compensation

The base pay range for this position is USD $26.00/Hr. - USD $32.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.