Help Desk Specialist, Entry Level
Spathe Systems
Date: 6 days ago
City: Fayetteville, NC
Contract type: Full time
Spathe is currently searching for a Help Desk Specialist, Entry Level to join our team in the Fayetteville, NC area.
Spathe Systems is a rapidly growing SOF led, 8(a) defense contractor headquartered in Tampa, FL with offices in Fayetteville, NC and strategic partner locations in Virginia Beach and Coronado. As a small business with a tight knit family feel, Spathe empowers its employees to solve problems and make decisions.
Spathe is currently searching for a Help Desk Specialist, Intermediate to join our team in the Fayetteville, NC area.
Spathe Systems is a rapidly growing SOF led, 8(a) defense contractor headquartered in Tampa, FL with offices in Fayetteville, NC and strategic partner locations in Virginia Beach and Coronado. As a small business with a tight knit family feel, Spathe empowers its employees to solve problems and make decisions.
Spathe Systems is a rapidly growing SOF led, 8(a) defense contractor headquartered in Tampa, FL with offices in Fayetteville, NC and strategic partner locations in Virginia Beach and Coronado. As a small business with a tight knit family feel, Spathe empowers its employees to solve problems and make decisions.
- Provide support in responding to system user requests for assistance.
- Provide support to monitor, install and perform maintenance on personal computers, laptop computers, software, and networks.
- Provide support for on-the-spot diagnostic evaluations, implementation of correcttions, and training users in proper operation of systems and programs.
- Serve as the frist point of contact for troubleshooting hardware/software, all types of computer system problems.
- Provide a high degree of customer service and adhere to all service management principles.
- 1-3 years of experience
- Bachelor's degree in relevant field
- A+ or Network +
- TS/SCI
- Full Time
- One location – Full Time
- Up to 10% travel during the year.
- Health insurance
- Dental insurance
- Retirement plan
- Paid time off
- 11 paid holidays per year
Spathe is currently searching for a Help Desk Specialist, Intermediate to join our team in the Fayetteville, NC area.
Spathe Systems is a rapidly growing SOF led, 8(a) defense contractor headquartered in Tampa, FL with offices in Fayetteville, NC and strategic partner locations in Virginia Beach and Coronado. As a small business with a tight knit family feel, Spathe empowers its employees to solve problems and make decisions.
- Provide support in responding to system user requests for assistance.
- Provide support to monitor, install and perform maintenance on personal computers, laptop computers, software, and networks.
- Provide support for on-the-spot diagnostic evaluations, implementation of correcttions, and training users in proper operation of systems and programs.
- Serve as the frist point of contact for troubleshooting hardware/software, all types of computer system problems.
- Provide a high degree of customer service and adhere to all service management principles.
- 4-7 years of experience
- Bachelor's degree in relevant field
- A+ or Network +, and Security +
- TS/SCI
- Full Time
- One location – Full Time
- Up to 10% travel during the year.
- Health insurance
- Dental insurance
- Retirement plan
- Paid time off
- 11 paid holidays per year
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