Customer Service Agent - ( Home/ Office )

About Baca Consulting GroupBaca Consulting is a Strategy & Operations consulting firm with offices in Las Vegas, NV and Corona,CA. We help executives of construction companies with 100-500 employees in the western and southwestern U.S. increase revenues, reduce costs and improve profit margins. We believe in order to be successful in consulting, you need to have the ability to hear and genuinely understand the people you're talking with. We also recognize that listening is the key to connecting with people on a personal level, which is critical for successful project implementations. We are great listeners! I have been able through strategic planning, establish business plans, and execute goals and objectives through a collaborative team effort. Those projects include several M & A's and divestitures, increase revenues by going into new markets with new products and services. I reduced costs through effective supply chain management,--We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent. This position can be based either in a home office or at our office location. The ideal candidate will have excellent communication skills, a positive attitude, and a strong desire to help our customers.Responsibilities:Respond to customer inquiries via phone, email, and chatResolve customer complaints in a professional and timely mannerProvide product information and assistance to customersProcess orders, returns, and exchangesMaintain accurate customer recordsQualifications:High school diploma or equivalentPrevious customer service experience preferredExcellent communication skillsAbility to multitask and prioritize workloadProficient in Microsoft Office suiteIf you are passionate about providing exceptional customer service and are looking for a rewarding career opportunity, we encourage you to apply for the Customer Service Agent position. Please submit your resume and cover letter to [email protected]The pay range for this role is:27 - 30 USD per hour(Broken Arrow, OK 74011)PI0fcefa088fd7-25660-35620588