Information Technology Specialist (Direct Hire)

Duties

Summary

Applications and Platform Services within the Office of the Chief Information Office is seeking a highly skilled IT Specialist. This role will oversee configuration, deployment and optimization of software, work with stakeholders to identify requirements and priorities, implement enhancements, resolve technical issues, drive alignment between technology and business objectives, and monitor/maintain applications.

Requirements

Qualifications

Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. You may meet the basic requirements through substitution of education for experience as follows for the GS-11 level: To qualify at the GS-11 level, you must have: a) One year of directly related specialized experience equivalent to the GS-09 level: Planning, coordinating, and/or assisting in the development of an IT functional area; Assisting in writing project and test documentation to gather business requirements; Assisting in the review of policies, standards, and/or guidelines relating to software. OR b) Completed all requirements for a Ph.D. degree or equivalent doctoral degree with (1) a major in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR (2) a major that provided a minimum of 24 semester hours in one or more fields of computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management, and that required the development or adaptation of applications, systems, or networks. OR c) Completed 3 full academic years of progressively higher-level graduate education leading to a Ph.D. degree or equivalent doctoral degree with (1) a major in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR (2) a major that provided a minimum of 24 semester hours in one or more of fields of computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management, and that required the development or adaptation of applications, systems, or networks. To qualify at the GS-12 level, you must have one year of directly related specialized experience equivalent to the GS-11 level: Planning, coordinating, and/or performing systems design and development of a major IT functional area; Planning, scheduling, estimating, and/or monitoring project progress and associated development and operational costs; Writing project and test documentation, gathering business requirements, translating business requirements into technical solutions. To qualify at the GS-13 level, you must have one year of directly related specialized experience equivalent to the GS-12 level: Monitoring, developing, planning, and/or recommending solutions for the management, development, and execution of software project plans including performing IT system analysis and design; Evaluating and customizing software for major systems and accommodating changes/modifications to existing systems; Providing advice and counsel to management on the capabilities of applications. AND IF you are qualifying based on experience, you MUST also have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.



Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job.

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