Call Center - Bilingual Spanish
Progressive Insurance
Date: 3 weeks ago
City: Deltona, FL
Salary:
$20.25
-
$21.5
per hour
Contract type: Full time
Remote
Join Forbes’ 2024 Best Employer for Diversity!
If you enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive’s bilingual call center team. You’ll be taking inbound calls from our Spanish-speaking customers which means successful candidates can multitask, have customer service experience, and can navigate through multiple computer systems. This is a remote position; you’ll be provided computer equipment and in-depth training.
Job opportunities
Schedule: Most schedules will include a weekend day and evening hours after completion of training
Work From Home Office Requirements
Equal Opportunity Employer
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/
Job
Contact Center
Primary Location
United States-Florida-Deltona
Schedule
Full-time
Employee Status
Regular
Work From Home
Yes
If you enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive’s bilingual call center team. You’ll be taking inbound calls from our Spanish-speaking customers which means successful candidates can multitask, have customer service experience, and can navigate through multiple computer systems. This is a remote position; you’ll be provided computer equipment and in-depth training.
Job opportunities
- Bilingual Inbound Sales Representatives share expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling
- Bilingual Customer Service Representatives support customers’ inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews while offering additional products
- Bilingual Claims Representatives care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you’ll also offer customers additional products
- A minimum of two years relevant work experience.
- {OR} A minimum of two years post-secondary education
- Sales only: Property & Casualty license; if you’re not already licensed, you’ll have an opportunity to gain it during training (and must remain compliant with licensing requirements as an employee)
- Fluent in Spanish and English (verbal and written)
Schedule: Most schedules will include a weekend day and evening hours after completion of training
Work From Home Office Requirements
- Designated workspace free from noise and other distractions
- High-speed internet at your expense unless otherwise required by law
- Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
- All Progressive hardware you receive needs to be connected to a surge protector
- $20.25 or $21.50 per hour depending on the role you are selected for
- Gainshare bonus up to 8% - 16% (depending on position) of your eligible earnings based on company performance
- An additional 10% when you work evening or weekend hours
- Performance-based rewards
- Additional $1.00/hour if you are fluent in English and Spanish and hired into a bilingual role
- 401(k) with dollar-for-dollar company match up to 6%
- Medical, dental & vision, including free preventative care
- Wellness & mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off, including volunteer time off
- Paid & unpaid sick leave where applicable, as well as short & long-term disability
- Parental & family leave; military leave & pay
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance
Equal Opportunity Employer
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/
Job
Contact Center
Primary Location
United States-Florida-Deltona
Schedule
Full-time
Employee Status
Regular
Work From Home
Yes
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Unit Manager
Bedrock Care,
Deltona, FL
$28
-
$40
per hour
1 day ago
Unit Manager RN- Long Term Care Full-time Mon-Fri Weekends On CallBenefits:Health, Dental and Vision InsurancePaid Time OffDirect Deposit401KPaid training and orientationContinuous professional and clinical training with career advancement opportunities. Our long-term care facility is seeking a dedicated and experienced Unit Manager LPN or RN. As a Unit Manager LPN or RN, you will play a pivotal role in overseeing the...
Travel - CT Tech Job - $1,860/wk - $2,084/wk
Aya Healthcare,
Deltona, FL
1 week ago
Aya Healthcare has an immediate opening for the following position: CT Tech in Deltona, FL.We’ll work with you to build the healthcare career of your dreams. Whether you want a job close to home or across the country, we’ve got you.Job DetailsPay: $1,860/week - $2,084/weekAssignment Length: 13-week assignmentShift: 3, 12-Hour 07:00 - 19:00At least one year of experience requiredAya delivers: ...
Onsite Medical Representative
Amazon,
Deltona, FL
1 week ago
DescriptionThe Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our...