Territory Manager

Ever dream of doing work that makes a difference? Want to join a growing company? Here it is! We seek the talent of a dynamic Territory Manager who seeks to bring their A game to a collaborative team of talented professionals. You are not afraid to make impact where your opinion matters in a company that has a masterful, mature history that operates as best-in-class.

Who are we?

Headquartered in Manchester, New Hampshire, API of NH and Delta T is a distributor of heating and cooling products. Since 1969, they have valued themselves on delivering quality services customers can depend on, offering the best value in heating and cooling products. The company distributes products that include heating, ventilation, air conditioners, generators, furnaces, coils and tools, as well as other heating and cooling machine accessories. API has two sheet metal manufacturing warehouses located in Maine and Manchester, where they produce ducts, spiral pipe, fittings and more. For more information, visit apiofnh.com.

We are currently seeking a Territory Manager to support our Warwick, RI Office. We're looking for an experienced HVAC sales go-getter who is interested in getting the highest return on the investment of your time and talent. If you have outstanding sales skills, a passion for service and a desire to help build businesses, we invite you to join the fastest-growing HVAC distributor in the Midwest.

The Territory Manager is responsible for calling on new and existing assigned customers for purposes of sales growth, promotional activities, new product introduction, problem resolution, customer training, and product performance discussions. This role is responsible for territory saturation and sales growth through excellence in customer service and utilization of company sales tools and systems. This role calls on customers independently, with the sales manager, in person and via phone calls. Additionally, this role reports on market competition and other territory sales influences.

This Territory Manager position will be based out of our Warwick, RI branch located at 56 Dewey Ave, Warwick, RI 02886.

What will you be doing? We’ll keep you busy and teach you how to:

• Provides excellent customer service through timely customer interaction, problem resolution or escalation with effective and efficient follow-up.
• Promptly responds to customer inquiries via phone, email, or fax with courtesy in a professional demeanor
• Expertly facilitates problem resolution for assigned customers with issues related to customer service, accounts receivable, and product performance.
• Responsible for growth of new accounts and customer relationship development within the assigned territory.
• Maintains a complete, organized, and accurate e-mail group listing of dealers, non-dealers, premium dealers, and hydronic dealers and Ductless Pro dealers
• Presents marketing programs to customers that include promotions, flyers, specials, training, and other programs as directed.
• Demonstrates knowledge of company product lines with proficiency and detail.
• Maintains a personal library of sales and technical materials for all product lines.
• Exhibits a strong understanding of the features and benefits of the residential forced air equipment sold by the company.
• Exhibits a strong understanding of the features and benefits of the residential boilers sold by the company.
• Exhibits a strong understanding of the commercial equipment sold by the company.
• Exhibits a strong understanding of the features and benefits of the ductless equipment sold by the company
  
  

Do you have what we’re looking for?

• Self-starters with a keen ability to manage multiple initiatives at the same time.
• Perceptive, able to connect quickly with people in an authentic, convincing and enthusiastic way.
• Creative whether it be presenting the newest product or a solving a customer service issue.
• Caring with a clear understanding that our customers are at the heart of everything we do.
  
  

What We Need From You

Preferred Job Requirements

• High School diploma or its GED equivalent and a Bachelor’s Degree in Business or related field.
• 5 or more years’ experience with HVAC, sales, and related functions.
  
  

Minimum Job Requirements

• High School diploma or its GED equivalent and some college coursework in Business or related field.
• 3 or more years’ experience with HVAC, sales, and related functions.
• Demonstrated knowledge of MS Office suite applications (Word, Excel, PowerPoint, Outlook)
• Aptitude for mathematical operations and numerical analysis.
  
  

What We Have To Offer

• Base Salary of plus commission
• Health care (medical, dental, vision, prescription) available the first day of hire!
• 401k with company contribution
• Life insurance plus short-term and long-term disability
• Paid vacations, holidays and personal time
• Employee Assistance Program
• Employee discounts
• And much more!
  
  

All candidates who have received a written offer of employment will be required to undergo background screening and testing for commonly abused controlled substances in accordance with our company’s background check and drug testing policy. Motor Vehicle Record checks are also completed for all candidates who have received a written offer of employment to determine insurability for driving a company vehicle as it relates to the position.

We provide equal opportunities for all employees and applicants for employment without regard to sex, age, race, religion, national origin, citizenship status, sexual orientation, gender identification, physical or mental disability, or any service, past, present, or future, in the uniformed services of the United States.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.