Optical Technician

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit .

An Optical Sales Associate will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients’ medical needs. An Optical Sales Associate is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient needs to the good and services we offer.

Responsibilities

60%

Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support

Determine patient wants and needs and selling to exceed their expectations

Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions

Able to operate the auto-lensometer and manual lensometer

Educate and recommend specific lenses, lens coatings and frames to suit patient needs

Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt

Dispense patient orders and repair and adjust patient frames

Dispense all glasses and/or contact lens orders in E360

20%

Assist with other Duties as the Office is Needed

General office duties and cleaning to be assigned by manager

Ensure all job Aids and Policies are followed

20%

Acknowledge patients in a friendly, approachable way that invites them into the office

Maintain frame standards with cleaning, organization, full and well-presented areas

Follow all protocols to keep Frame inventory accurate

Requirements

Associates Degree; with a minimum of 1 year in a customer interactive position; or equivalent combination of education and experience

Basic computer skills

Communication, interpersonal and negotiation skills

Ability to read, analyze and interpret insurance forms

Favorable result on Background Check

Must have own vehicle and be insured, licensed driver in current state of residence

Must be at least 18 years of age

Preferred Knowledge/Skills/Abilities

Have ABOC or obtained with first 2 years of employment (preferred, not required)

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Ability to write routine reports and correspondence

Ability to speak effectively before groups of customers or employees of organization

HIPPA: All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPPA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPPA Privacy Policies and Procedures.

Physical Requirements

Regular bending, lifting, carrying, reaching and stretching

Ability to move throughout the office

Ability to remain standing for long periods of time

Lifting heavy boxes and accessing high shelves

If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation.

Work Environment

Calculate, manipulate, and interpret numbers/data

Problem solve, reason and resolve issues effectively

Use independent judgment and discretion

Meet customer expectations

Work under stress with interruptions and deadlines

Use computer effectively and view computer screen

Exhibit empathy in all situations

Work changing schedules to meet business demands

Benefits

Medical, Vision, Dental

401k + Employer Matching

Paid Time Off, Holidays

Competitive Base Pay + Bonus

Optical Education Reimbursement

Paid Maternity Leave

If you need assistance with this application, please contact (phone number removed). Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

#ECP