Code Compliance Officer

SUMMARY OF POSITION

The purpose of this position is to investigate, interpret, and enforce numerous commercial, residential, and miscellaneous ordinance violations for the City. Employees in this classification perform technical level work. Position is responsible for issuing notices of violation and citations for non-compliance to both commercial and residential sectors in reference to violations of local ordinances, codes, and permits. Incumbent prepares cases for judicial process. Acts as a public information resource. Performs related work as required.

GENERAL EXPECTATIONS FOR ALL EMPLOYEES

In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees.

• Learn and demonstrate an understanding of how team, department, and City goals are interconnected.
• Contribute to a positive work culture.
• Maintain regular and reliable attendance.
• Ability to assess his/her work performance or the work performance of the team.
• Contribute to the development of others and/or the working unit or overall organization.
• Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities.
• Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same.

Essential Functions/Knowledge, Skills, & Abilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

When assigned to Code Compliance Officer

• Enforces City ordinances and codes, including, but not limited to, property maintenance, landscaping, junked and abandoned vehicles, dangerous and substandard structures, zoning, signs, fences, residential pools and stagnant water, , illegal dumping, lighting and glare violations, noise violations, , parking prohibitions, garage sales, outdoor storage and displays, drought management and other public health and safety issues in both commercial and residential arenas.
• Issues municipal court citations for violations to both the public and private sector regarding city ordinances, codes, etc.
• Testifies and presents evidence at court hearings.
• Performs research and investigative work in determining extent of violation and non-compliance, and in preparing cases for judicial process, to include photography of evidence.
• Use of professional knowledge to determine substandard structure conditions for consideration of the Building and Standards Commission.
• Investigates and resolves citizen complaints received concerning suspected/potential violations.
• Initiates towing of inoperable, illegally parked, and/or abandoned vehicles on private property through judicial orders for the abatement of public nuisances.
• Prepares Investigation and Abatement warrants for judicial signatures, and executes those warrants.
• Prepares, maintains, and files reports and records regarding activities, i.e., door hangers, electronic case files, inspection reports, incident reports, notices of violation, and citations.
• Responds to citizen inquiries both orally and in writing.
• Investigate and monitor construction activities for the purpose of checking permits, issuing citations or stop work orders until structures, premises, or property are brought to code. Performs follow up to ensure compliance.
• Files, makes copies, and prepares mailing of notifications and citations.
• Performs related work as directed.
• Comply with all written City policies and procedures.
• Adhere to assigned work schedule as outlined in City and department attendance policies and procedures.

When assigned to Code Compliance Officer, Senior

Duties of Code Compliance Officer carry over, in addition to:

• Assists the Code Enforcement Supervisor in prioritizing case assignments and is responsible for entering, routing, and assignment of cases to assigned staff within the Code Enforcement division.
• Performs public speaking presentations to various boards, commissions, homeowners associations, civic groups, and other similar entities.
• Serves as a mentor for Code Enforcement Officers by assisting in their training and development and for assisting with more complicated code enforcement matters.
• Shares Code Enforcement expertise to assist in the betterment of other employees and the organization.
• Assists in establishing standard operating procedures, setting priorities, and expediting the resolution of issues.
• Conducts research on varied topics and issues and may create reports and/or other analytical or statistical information.
• Assists in coordinating joint abatement and investigation activities with other City departments and agencies.
• Serves as backup for the Code Enforcement Supervisor in limited situations.
• Responds to and resolves sensitive and/or controversial inquires and complaints.
• Serves as the Officer in Charge when the Code Compliance Manager is not available.
• May be periodically required to work evenings, weekends, and/or holidays.
• May be required to travel to meetings.

OTHER JOB FUNCTIONS:

• Perform other duties as assigned or directed.

KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS

• Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.).
• Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided.
• Ability to produce desired work outcomes, including quality, quantity, and timeliness.
• Ability to plan and organize work, time, and resources, and if applicable, that of subordinates.
• Requires ability to analyze and recognize potentially hazardous and hostile situations and apply the correct skills necessary to deescalate those situations.
• Requires the ability to review, classify, categorize, prioritize, and/or analyze data and/or information. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.
• Requires the ability to apply principles of persuasion and/or influence.
• Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
• Requires the ability to operate specific technical apparatus such as light meters and noise meters.
• Requires the ability to utilize a variety of advisory data and information, such as city codes, state statutes, zoning maps and code enforcement books, site plan approvals, and sub-division plats.
• Requires the ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; ability to utilize principles of fractions; ability to interpret graphs.
• Requires ability to apply principles of rational systems. Ability to interpret instructions furnished in written, oral, diagrammatic, or schedule form. Ability to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
• Requires the ability to exercise the judgment, decisiveness and creativity required in situations involving evaluation of information against measurable or verifiable criteria.
• Requires the ability to perform coordinated movements involving placing and turning motions, such as utilizing a tape measure, measure wheel, hammer, and operating a computer terminal and various office equipment and software programs.
• Requires ability to obtain necessary continuing education units necessary to retain certification.
• Utilize GIS and other data bases or programs to locate property, property owners, and to verify zoning.
• Assist City Marshall’s with information on location of individuals with outstanding warrants. Interacts with other City/County/State agencies on special programs.
• The ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect.
• Build professional relationships with internal staff and customers.
• Offer flexibility and adaptability, especially during times of change.
• Communicate effectively both orally and in writing.

Required Qualifications

MINIMUM QUALIFICATIONS

Any work related experience resulting in acceptable proficiency levels in the below Minimum Qualifications may be an acceptable substitute for the below specified education and experience requirements.

When assigned to Code Compliance Officer

High school diploma or GED; Valid Texas Driver’s License required. Ability to obtain State of Texas Code Enforcement certification within one (1) year of employment. Must have the ability to perform data entry and possess effective written and oral communication skills.

When assigned to Code Compliance Officer, Senior

Minimum Qualifications Carry Over, In Addition To:

Three (3) years of progressive Code Enforcement experience. Ability to obtain State of Texas Code Enforcement certification and ICC IPMC (International and Property Maintenance Code) certification within one (1) year of employment.

PREFERRED QUALIFICATIONS

When assigned to Code Compliance Officer

Current State of Texas Code Enforcement Officer Certification.

When assigned to Code Compliance Officer, Senior

Minimum Qualifications Carry Over, In Addition To:

ICC (international Code Council) IPMC (International and Property Maintenance Code) Certification. Ability to speak and write Spanish.