Information Technology (IT) Specialist/Site Manager
K2 Group, Inc.
Date: 3 weeks ago
City: Hampton, VA
Contract type: Full time
- This position is a contingency opportunity
Performance shall include:
- Directly supervises a team of 6 IT support technicians who support over 1,400 customers for HQ US Air Force Air Combat Command Staff
- Prepare and submit Weekly and Monthly Performance reports on behalf of the IT services team.
- Procure parts and materials to support contract functions with concurrence of COR up to $50K per yr.
- Escalate service tickets using Remedy and/or ServiceNow ticketing systems.
- Maintain patch logs for all equipment patched to network devices.
- Utilize Microsoft Active Directory and IAO express for user account management.
- Configure and installed Cisco Webex Conferencing Systems and VoIP
- Use LINUX command line commands to update and configure System configuration.
- Implement corrective measures for Information Assurance (IA) incidents to fortify system security.
- Manage the accreditation process for Classified Processing Areas/TEMPEST.
- Build/maintain ATOs for Windows/Linux systems
- Provide Tiers I and II Help Desk support to troubleshoot and resolve network connectivity issues reported about hardware, mobile devices, software and account management.
- Trace, replace or install fiber as well as replace hardware to solve issues at the workstation.
- Must have a minimum of 4 years of recent/relevant IT/IA experience
- CompTIA A+ (required)
- CompTIA Sec+ and Linux + (preferred)
- Must have active TS/SCI
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