Sr Communications Specialist

The Senior Communications Specialist is an individual contributor that applies in-depth knowledge, experience, and best practices in the area of Communications. They are responsible for solving complex Communications problems and work independently with minimal guidance.

The Senior Communications Specialist uses best practices and knowledge of internal or external issues to improve the Communications discipline within CB&I. They act as a resource for colleagues with less experience and share their conceptual and practical expertise related to the Communications discipline. They solve complex problems and use discipline-specific knowledge to improve their products or services. The Senior Communications Specialist impacts a range of customer, operational, project, or service activities with the Communications team and other related teams and ensures that they work within the appropriate guidelines and policies.

• Create timely, informative, and engaging content to build awareness and support for the organization
• Build confidence, understanding, and trust among key stakeholders, residents, community groups, and the public by supporting integrated and proactive communications and community engagement approaches and stakeholder relations initiatives.
• Measure the quality, performance, and outcomes of strategic communications objectives through the development and implementation, and dissemination of metrics, and associated reports, monitors, and reports on progress for internal and external audiences.
• Maintain a communication / contact / public inquiry database to chronicle inquiries, actions, and results
• Use multimedia and digital techniques and content to support project information and collateral, including brochures, fact sheets, flyers, handouts, and presentations.
• Draft and post articles to support project / district / corporate communication and employee communication initiatives.
• Collaborate with other professionals to create an integrated, high-performing communications and stakeholder engagement team.

• Bachelor’s degree in Communications, Journalism, Public Relations, Political Science, Public Administration, or a related field preferred.
• Minimum five (5) years of progressive experience in communications, customer service, or community engagement in the public or private sector or a combination of education, training, and experience deemed equivalent.
• Project management experience to lead, manage, and monitor simultaneous projects to tight deadlines and monitor project performance results.