Wellbeing Navigator

Job Details

Description

I. Purpose

ASHA’s Wellbeing Navigator promotes and enhances the overall health and wellbeing of staff by engaging and supporting employees, reducing health risks, and fostering healthy behaviors. This role provides personalized support, helping staff navigate healthcare needs, understand leave processes, and manage accommodations.

II. Key Responsibilities

• Health and Wellbeing Engagement: Actively engage staff to promote healthy behaviors and lifestyle changes that reduce population health risks and improve individual wellbeing.
• Care Navigation: Provide guidance to employees in identifying and accessing high-quality healthcare services, ensuring they receive appropriate care based on their specific needs.
• Leave and Benefits Support: Assist employees in understanding and processing leave requests, disability claims, and related paperwork, ensuring a smooth and clear process for compensation during absences.
• Workplace Accommodations: Facilitate employee requests for accommodation, ensuring necessary adjustments are made to support employees in performing their roles effectively and comfortably.
• Employee Resource Groups (ERGs) Support: Support the development and implementation of ERG initiatives that foster meaningful opportunities for learning and engagement across the organization.
• Fitness and Wellness Program Coordination: Design and coordinate innovative on-site or virtual fitness and wellness initiatives that align with employee needs and interests, promoting physical health and engagement.
  
  

III. Position within ASHA

IV. Autonomy & Decision Making

The Wellbeing Navigator exercises independent judgment in solving moderately complex issues within their scope of responsibility. For more complex issues, the incumbent may seek guidance or collaborate with HR leadership or subject matter experts. The role requires proactive decision-making in employee health, benefits, and accommodations support.

Qualifications

V. Qualifications & Skills

Knowledge Typically Acquired Through

• 3-5 years of experience in health and wellness, benefits administration, or employee support roles preferred.
• Certification such as Certified Health Education Specialist (CHES), certified wellness coach, or licensed nurse preferred.
• BA/BS/MS in public health, nursing, or a related field.
  
  

Skills

• Demonstrated knowledge of HIPAA and compliance.
• Basic understanding of health insurance processes and leave benefits administration.
• Proficient with Microsoft Office products.
• Exceptional communication and interpersonal skills, with the ability to guide and influence employee decision-making in health and wellness matters with empathy and clarity.
• Strong problem-solving skills
• Demonstrated ability to work effectively as part of a team.
• Self-starter with a demonstrated ability to work independently, take initiative, and drive projects to completion with minimal supervision.
  
  

VI. Universal Expectations of ASHA Staff

At ASHA, we believe in working together to make well-informed decisions that will advance the association and the discipline of human communication sciences and disorders; teamwork is vital to achieving our mission, vision, and maximizing impact. As committed stewards of the organization, we care deeply about our professions, members, and staff, and building a strong and welcoming community. We strive to ensure that everyone's voice is heard and valued. We are dedicated to helping each other grow and innovate by encouraging open communication and continual learning. Our focus is on delivering excellent service and value to members, advancing equity, and promoting diversity, inclusion, and the power of science and research.

VII. Equal Employment Opportunity (EEO)

ASHA is an equal opportunity employer. As such, it is ASHA’s policy to provide equal opportunity to all qualified applicants and employees without regard for race, sex (including pregnancy and gender identity), national origin, religion, marital status, disability, veteran status, age, sexual orientation or LGBT status, genetic information, citizenship, or any other factor protected by applicable federal, state, or local laws and ASHA's Bylaws. This policy applies to recruiting, hiring, transfer, promotion, compensation and benefits, upward mobility, training and development, access to facilities, termination, and other personnel actions.

VIII. Disclaimer

This job description reflects the primary responsibilities of the job but is not a detailed description of all duties which may be required of someone in the position. All ASHA staff are expected to take on additional responsibilities from time to time and to help their colleagues.