Executive Director Service Line Strategy

Overview

The Executive Director of Service Line Strategy will support key system leaders with the development and implementation of key growth service lines. This role will lead or participate in all aspects of the service line analysis, partnership, and implementation and will lead any additional roles needed to manage the program or implement the services.

Responsibilities

Strategy and Business Development

• Participates in preparatory exercises necessary for strategic planning
• Prepares necessary system ambulatory and market level analysis to support planning process
• Leads the ambulatory division components of the short- and long-range strategic plan for UnityPoint Health
• Partners with VP of Strategy and Business Development and VP of Transformation Office to support annual planning in any requested capacity
• Partners with Chief Ambulatory Officer (CAO) on ambulatory, home based care, non-acute care, provider alignment, and provider acquisition strategies
• Builds and maintains a system wide view of provider manpower planning
• Partners with system CAO on growth and business development initiatives across markets and for the ambulatory division holistically
• Partners with Executive Director of Market Strategy and Business Development to ensure growth and business development plans are systemically sound and not siloed
• Lead key team members to proactively identify and build business cases for new or expanded growth opportunities in collaboration with CAO
• In collaboration with CAO, Executive Director of Market Strategy and Business Development, Executive Director of Service Line Strategy, and other relevant leaders, proactive identify opportunities for cross-regional collaboration to drive efficiency, growth, and long-term sustainability
• Partner with Executive Director of Market Strategy and Business Development as well as the VP of Transformation Office to maintain clear, consistent, concise, and expedited processes for vetting of ideas and next steps for implementation
• Build and maintain process for market scanning, research, and investment recommendations
• Regularly monitor annual plan performance metrics to support CAO
  
  

Regulatory, Industry, and Organizational Monitoring

• Maintain expert level knowledge of changing trends within the healthcare industry, specifically the ambulatory environment
• Maintain knowledge of legislation, payor shifts, and consumer behavior changes and how they impact the ambulatory division
• Continuously monitor best practices and strategic moves made by disruptors or other reputable healthcare organizations
• Lead team that conducts ongoing research in clinical, business, and regulatory trends and environments that impact or influence the ambulatory division and/or UnityPoint Health.
• Lead team to assist in the development and presentation of Certificate of Need materials to support or oppose new or expanding services within our markets.
  
  

Talent Management

• Build and grow a team of Physician Liaisons to drive desired outcomes and build solid relationships
• Ensure support structure is positioned to delivery effectively and prevent siloing between market and ambulatory team
• Responsible for recruitment of top talent and meet program needs with a customer focused mentality.
• Ensures all team members are oriented and properly trained.
• Implements effective performance management and staff development processes.
• Establishes effective mechanisms of communication with staff and key stakeholders to foster an environment of openness, trust and teamwork.
• Assists in the annual budget process.
• Analyzes and requests staff expenditures within budget parameters
• Provide leadership and direction that ensures top of licensure duties for all team members
  
  

Basic UPH Performance Criteria

• Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
• Demonstrates ability to meet business needs of department with regular, reliable attendance.
• Employee maintains current licenses and/or certifications required for the position.
• Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
• Completes all annual education and competency requirements within the calendar year.
• Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.
  
  

Qualifications

Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred Or Specialized

Not required to perform the essential functions of the position.

Bachelor’s degree in healthcare administration, business or related discipline required

Master’s in healthcare administration, Master’s in business administration, or other healthcare related degree.

Minimum 5 Years’ Experience In Healthcare

10 years in healthcare; 2+ years’ previous experience in leading service line strategies

• Area of Interest: Management;
• FTE/Hours per pay period: 1.0;
• Department: System Strategy;
• Shift: days;
• Job ID: 154803;