Procurement Coordinator

Sonrava Health


Date: 3 weeks ago
City: Canton, MI
Contract type: Full time
The Procurement Coordinator will answer inbound telephone calls from members, providers, brokers/agents, and potential clients, provide information to members regarding dental benefits and provider network, provide eligibility information to provider network and coordinate emergency care (out-of-area and specialist referrals). Join a fun, friendly, and professional environment where we care greatly about our staff.

Responsibilities

  • General Dental-specific vocabulary and terminology. Understanding of products and services relating to the dental field.
  • Interact with other departments (or areas) to resolve staff and/or doctor inquiries on dental products
  • Answer inbound telephone calls from members, providers, and vendors
  • Provide information to members regarding dental and office products
  • Must be proficient with Microsoft Office, specifically Excel
  • Interact with other departments (or areas) to resolve staff and/or doctor inquiries
  • Create PO’s and place orders via our electronic procurement system
  • Clerical duties, reporting and/or projects as assigned
  • Assist in regular audits to ensure accuracy in data


Western Dental – Brident offers a competitive benefit package designed to enhance the lives of our team members. Team members are eligible for benefits based on their full time status.

  • Paid Time Off (PTO)
  • Holiday Pay
  • Medical
  • Dental
  • Vision
  • Continuing education and advancement opportunities
  • 401 (k) plan
  • Good verbal and written communication skills
  • Minimum of one year customer service experience in a Call Center environment

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