Procurement Coordinator
Sonrava Health
Date: 3 weeks ago
City: Canton, MI
Contract type: Full time
The Procurement Coordinator will answer inbound telephone calls from members, providers, brokers/agents, and potential clients, provide information to members regarding dental benefits and provider network, provide eligibility information to provider network and coordinate emergency care (out-of-area and specialist referrals). Join a fun, friendly, and professional environment where we care greatly about our staff.
Responsibilities
Responsibilities
- General Dental-specific vocabulary and terminology. Understanding of products and services relating to the dental field.
- Interact with other departments (or areas) to resolve staff and/or doctor inquiries on dental products
- Answer inbound telephone calls from members, providers, and vendors
- Provide information to members regarding dental and office products
- Must be proficient with Microsoft Office, specifically Excel
- Interact with other departments (or areas) to resolve staff and/or doctor inquiries
- Create PO’s and place orders via our electronic procurement system
- Clerical duties, reporting and/or projects as assigned
- Assist in regular audits to ensure accuracy in data
- Paid Time Off (PTO)
- Holiday Pay
- Medical
- Dental
- Vision
- Continuing education and advancement opportunities
- 401 (k) plan
- Good verbal and written communication skills
- Minimum of one year customer service experience in a Call Center environment
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