Customer Service (remote work )
PATH ARC
Date: 3 weeks ago
City: Hemet, CA
Contract type: Full time
Remote
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties And Responsibilities
8YX0CLMdKj
Customer Service Job Duties And Responsibilities
- Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
- Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
- Ability to learn and follow all customer service procedures and policies
- Strive to meet and go above personal and team target goals
- Record, organize and file customer interactions and account changes
- Able to up-sell if needed
- Able to schedule call back and appoints to resolve customer needs
- Previous experience in customer support, client services, sales, or a related field
- Excellent at communicating over the phone and other communication platforms
- Basic computer skills and experience
- Able to multitask
- Excellent time management and prioritization skills
- Ability to listen actively, relay information, and answer questions and/or concerns
- Customer-focused for positive customer experience and resolution
- MUST RESIDE IN CALIFORNIA
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)
8YX0CLMdKj
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Asociado Minorista Sr
AutoZone,
Hemet, CA
3 days ago
De tiempo completo impulsa las ventas a través de un servicio al cliente superior al exceder las expectativas del cliente y proveer un servicio ¡WOW! Experiencia en Servicio al Cliente. Al tiempo que asiste a los clientes, el representante de ventas realizará las tareas diarias asignadas y seguirá cumpliendo con los procedimientos de la compañía de acuerdo con las expectativas...
Regional Sales Manager, Industrial - Trojan
Trojan Technologies,
Hemet, CA
$95,000
-
$120,000
per year
2 weeks ago
Are you…Interested in working for an international and diverse company?Interested in developing your career in the water industry?Interested in working for a company that is dedicated to sustainability?If so, read on!Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people...
STORE MANAGER CANDIDATE Hemet, CALIFORNIA
Dollar General,
Hemet, CA
$18.75
-
$25.31
per hour
3 weeks ago
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just...
