Medical Leadership Project Manager

: This position serves as a delegated authority to providers, and facilitates coordinated accountability efforts, between Medical Staff Clinical Leaders, the Medical Staff Services Department, and health system operational departments such as Quality and Safety, Risk and Compliance, Organizational Development and Education. The primary responsibility of this position is to support provider leader engagement on project improvement efforts, performance management, and quality projects.

This position does not directly manage other caregivers, however, may be asked to review and provide feedback on the work of other caregivers.

Essential Functions And Duties

Coordinates amongst service line leadership and the Medical Staff Services Department when new services are being deployed or new providers are being recruited.

Identifies new technologies/procedures that may necessitate or trigger proctoring or precepting of privileges not currently available.

Regularly reviews all clinical privileges and works to consolidate forms as appropriate, across the system Medical Staffs.

Participates in creating intentional relationships and demonstrates focus attitudes and behaviors that enhance the care experience.

Works with internal and external stakeholders to foster, develop, and support effective communication and to find opportunities to be proactive in laying the groundwork for smooth onboarding of credentialed providers and timely development of documents and processes when new privileges are needed.

Works with Departmental, Executive, and Medical Staff leadership to build collegial partnerships with existing and newly credentialed providers and their office personnel.

Seizes opportunities to expand the Department’s vision of becoming the primary source for physicians and their support team in interactions with St. Charles Healthcare.

Works with Medical Staff and hospital leadership to manage regular review and updates, as needed, to the clinical privileges form for all specialties.

Assumes responsibility for other periodic and on-going departmental projects, as assigned.

Supports the vision, mission, and values of the organization in all respects.

Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients, and guests.

Conducts all activities with the highest standards of professionalism and confidentiality. Follows all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

Delivers customer service and/or patient care in a manner that promotes goodwill, is prompt, efficient and accurate.

May perform added duties of similar complexity within the organization, as needed or assigned.

Education

Required: Bachelor’s Degree in Healthcare, or combination of education and experience to enable full performance of the position.

Preferred: Bachelor’s Degree in related field.

Licensure/Certification/Registration

Required: N/A

Preferred: Project Management Professional (PMP) Certification.

Experience

Required: At least 2 years’ experience working with physicians and other healthcare professionals in a hospital setting.

Preferred: Knowledge of roles and responsibilities of an Organized Medical Staff in an acute healthcare setting. LEAN training.