IT Specialist - Entry Level

Full Time Perm

Way of Work: hybrid

Salary: $65,900 - $99,000, plus annual bonus

Relocation Assistance Provided

The Cyber Security department at NiSource ensures the confidentiality, integrity, and availability of NiSource assets to achieve the company mission. This team performs various measures to protect the company with a wide range of technologies to combat the latest threats in an ever-evolving landscape.

Your responsibilities may include, but are not limited to:

• Performs all required operational maintenance and troubleshooting of supported systems
• Works with vendors, application developers, database administrators, corporate IT, and other technology groups to resolve problem
• Assists in the design and development of System implementations
• Evaluates and tests software changes and updates supplied by vendors, prior to installation
• Maintains appropriate change management documentation for all hardware and software modification
• Application Management System Support Specialists provide assistance related to the installation, operation, and maintenance of computer software application programs.
• Typically the contact person who would receive and handle support tickets and resolve support-related issues.
• Provides hands-on technical maintenance or walk users through a troubleshooting and resolution process by phone or through electronic platforms such as real-time chat.
• Tracks support records and analyzes data to identify patterns of common issues.
  
  

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Experience listed below could be obtained through a combination of school work, classes, research, or any relevant previous job or internship experiences.

Please include any computer science, cybersecurity, computer information systems, management information systems, technical certifications, coursework, or internship(s) related experience on resume

Minimum Qualifications

• Bachelor's Degree or equivalent work experience
• Experience with IT Systems support such as help desk, infrastructure support, application support, or related duties
• Experience with MS Office Suite
  
  

Preferred Qualifications

• Cybersecurity background
• Familiarity with SQL and Java
• Related experience in the utility industry
  
  

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Work Authorization

Authorized to work in the United States without requiring sponsorship.

Inclusion & Diversity

Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

Safety Statement

Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

Salary Range:

$65,900.00 - $136,600.00

Posting Start Date:

2024-09-25

Posting End Date (if applicable):

Please note that the job posting will close on the day before the posting end date.