CONTRACT - Associate Account Administrator

Nintendo of America Inc.

About Nintendo: Nintendo Co., Ltd., headquartered in Kyoto, Japan, has created franchises that have become household names worldwide, including Mario, Donkey Kong, The Legend of Zelda, Metroid, Pokémon, Animal Crossing, Pikmin and Splatoon, through its integrated hardware and software products. Nintendo aims to deliver unique, intuitive entertainment experiences for everyone, manufacturing and marketing video game devices such as the Nintendo Switch family of systems, developing and operating applications for smart devices, and collaborating with partners on a range of other entertainment initiatives like visual content and theme parks. Nintendo has sold more than 5.8 billion video games and over 850 million hardware units globally. From the launch of the Nintendo Entertainment System more than 30 years ago, through today and into the future, Nintendo’s continuing mission is to create unique entertainment that puts smiles on the faces of people all over the world. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo’s operations in the Americas. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/.

• This is a CONTRACT position
  
  

Nintendo’s Publisher and Developer Relations team is responsible for 3rd party content acquisition, account, and portfolio management within North America, with a mission focus on advocacy, ambassadorship, and amplification of quality licensed content for Nintendo platforms.

The ideal candidate will have the ability to monitor operational workflow, communicate effectively with internal and external partners, and analyze and resolve publisher account issues. You will display strong critical thinking skills to support continuous process improvements which help optimize systems and processes.

Description Of Duties

• Manages assigned partners. Assists and monitors operational workflow for content set‐up, approvals, release and changes.
• Reviews and approves required assets for digital software.
• Support contact for publishers and liaison between publisher and internal departments.
• Communicates with Product Planning management and Account Planners on product updates, release scheduling, and changes.
• Initiates new item part number creation, set-up and data enrichment.
• Analyzes and resolves publisher account issues.
• Supports continuous process improvement activities to optimize systems and process and to increase productivity.
• Works cross‐functionally with key partners to ensure timely release of new titles and updates.
• Coordinates with customer accounts on their participation in merchandising efforts for digital products.
• Ensure compliance with NOA policies and procedures.
• Assists publishers and developers with system access and usability issues (NCMS, IMAS, OMAS, NDP, LBD, NOAPortal).
• Up to 10% travel
  
  

Summary Of Requirements

• 1 to 2 years of related experience.
• Strong problem-solving skills.
• Proficient with Microsoft Office suite.
• Undergraduate degree in Business, Marketing, a related field, or equivalent.
  
  

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.

• This is a CONTRACT position
  
  

This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time.

This contract position has a base pay range of $30 - $43 per hour and is eligible for benefits through the employing agency. Agency benefits may include medical, dental and vision, 401(k), basic/supplemental life and AD&D insurance, short- and long-term disability insurance, health and dependent care spending accounts, transportation benefits, employee assistance program, paid sick leave, and up to 6 paid holidays per year. All benefits are subject to elections, eligibility requirements, plan and program terms. Benefits offerings will be confirmed at the time of offer by the employing agency, and may differ depending on the employing agency partner.