Accounts Receivable Specialist
Jovie
Date: 3 weeks ago
City: Remote, Remote
Salary:
$20
-
$30
per hour
Contract type: Full time
Remote
Accounts Receivable Specialist, Washington, DC - $20-30/hr
Immediate need for a Accounts Receivable Specialist. This is a REMOTE contract to hire role paying $20-30/hr. Upon conversion, salary would increase to $70k-80k.
Job Overview:
The AR Specialist is responsible for managing and resolving overdue accounts, contacting clients for payment, and reconciling accounts in a timely manner. The role focuses on ensuring the collection of outstanding payments while maintaining positive customer relationships.
Key Responsibilities:
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Immediate need for a Accounts Receivable Specialist. This is a REMOTE contract to hire role paying $20-30/hr. Upon conversion, salary would increase to $70k-80k.
Job Overview:
The AR Specialist is responsible for managing and resolving overdue accounts, contacting clients for payment, and reconciling accounts in a timely manner. The role focuses on ensuring the collection of outstanding payments while maintaining positive customer relationships.
Key Responsibilities:
- Manage Delinquent Accounts: Contact customers with overdue accounts to secure payment while maintaining professionalism
- Negotiate Payment Plans: Work with clients to establish payment arrangements that meet company guidelines
- Monitor Payment Activity: Track payment schedules and follow up on missed payments
- Account Reconciliation: Reconcile client accounts and resolve discrepancies related to payments or billings
- Record Maintenance: Accurately document communication with customers in the company’s database
- Collaborate with Internal Teams: Work closely with the billing and customer service departments to resolve issues and improve the collections process
- Prepare Reports: Generate reports on collection activities, account status, and payment histories for management review
- Compliance: Ensure collection practices comply with company policies and legal regulations, including fair debt collection practices
- Education: Associates or Bachelor’s degree, or 3+ years of Collections experience
- Experience: 3+ years of experience in collections, accounts receivable, or a related field
- Technical Skills: MS Office (especially Excel)
- Communication Skills: Strong verbal and written communication skills to negotiate effectively and handle sensitive financial situations
- Attention to Detail: Ability to manage multiple accounts and transactions with accuracy
- Problem-Solving Skills: Capable of handling complex account issues and resolving disputes diplomatically
- Customer Service: Ability to maintain positive relationships with customers while ensuring payment compliance
- Experience in a fast-paced, high-volume collections environment
- Knowledge of ERP systems (NetSuite) a plus
- Experience in media publication industry a plus
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