Accounts Receivable Specialist

Jovie


Date: 3 weeks ago
City: Remote, Remote
Salary: $20 - $30 per hour
Contract type: Full time
Remote
Accounts Receivable Specialist, Washington, DC - $20-30/hr

Immediate need for a Accounts Receivable Specialist. This is a REMOTE contract to hire role paying $20-30/hr. Upon conversion, salary would increase to $70k-80k.

Job Overview:

The AR Specialist is responsible for managing and resolving overdue accounts, contacting clients for payment, and reconciling accounts in a timely manner. The role focuses on ensuring the collection of outstanding payments while maintaining positive customer relationships.

Key Responsibilities:

  • Manage Delinquent Accounts: Contact customers with overdue accounts to secure payment while maintaining professionalism
  • Negotiate Payment Plans: Work with clients to establish payment arrangements that meet company guidelines
  • Monitor Payment Activity: Track payment schedules and follow up on missed payments
  • Account Reconciliation: Reconcile client accounts and resolve discrepancies related to payments or billings
  • Record Maintenance: Accurately document communication with customers in the company’s database
  • Collaborate with Internal Teams: Work closely with the billing and customer service departments to resolve issues and improve the collections process
  • Prepare Reports: Generate reports on collection activities, account status, and payment histories for management review
  • Compliance: Ensure collection practices comply with company policies and legal regulations, including fair debt collection practices

Qualifications:

  • Education: Associates or Bachelor’s degree, or 3+ years of Collections experience
  • Experience: 3+ years of experience in collections, accounts receivable, or a related field
  • Technical Skills: MS Office (especially Excel)
  • Communication Skills: Strong verbal and written communication skills to negotiate effectively and handle sensitive financial situations
  • Attention to Detail: Ability to manage multiple accounts and transactions with accuracy
  • Problem-Solving Skills: Capable of handling complex account issues and resolving disputes diplomatically
  • Customer Service: Ability to maintain positive relationships with customers while ensuring payment compliance

Preferred Skills:

  • Experience in a fast-paced, high-volume collections environment
  • Knowledge of ERP systems (NetSuite) a plus
  • Experience in media publication industry a plus

Summit Federal Services, LLC is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering. Any discriminatory action can be a cause for disciplinary action. Summit Federal Services, LLC also prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability.

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