Front Desk Agent
Peppermill Resort Spa Casino
Date: 1 day ago
City: Sparks, NV
Contract type: Full time
The Front Desk Clerk is responsible to check in and out all hotel guests while maintaining outstanding guest service and maximizing hotel revenue.
Duties:
Duties:
- Check hotel guests in and out.
- Be able to handle difficult situations and uphold the Peppermill standards.
- Maintain a bank and perform cashiering duties.
- Work well with supporting departments (reservations, bell desk, housekeeping, Information Desk, Concierge).
- Maximize revenue with suite upgrades and rate integrity.
- Customer service experience preferred.
- Must have previous cashiering experience.
- Must have 10 key and typing experience (30 WPM).
- Has worked with LMS and Micros previously.
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