Case Manager

Job Title: Case Manger

Dept: Mental Health-Wellness Center

Reports to: Program Manager

Location: Wellness Center, 345 S. San Pedro. St, Los Angeles, CA 90013

Schedule: Monday-Friday 8:00 am to 4:30 pm

Status: Full-Time, Non-Exempt (hourly), Non-Management

Benefits: Medical, Dental, Vision, Retirement Planning (403b), etc.

Summary

The Wellness Center Case Manager is responsible for leading a collaborative effort to connect the most vulnerable and chronically homeless individuals on Skid Row with supportive services. With the support of and in partnership with the Wellness clinical team, the Case Manager will ensure that Wellness clients have a successful process for obtaining housing and accessing other supportive services.

DUTIES And RESPONSIBILITIES

• Provide linkage to stable housing, and other supportive services as needed to assist clients to obtain housing stability, in addition to client advocacy, case management, and benefit establishment.
• Engage Clients and implement interventions with an approach emphasizing Client choice, harm-reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing-first principles, and professional boundaries.
• Perform initial comprehensive case management assessment and develop a plan of intervention that addresses their barriers, increases their income, and assists them in maintaining permanent housing
• Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health.
• Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.
• Maintain confidentiality of Client information per HIPAA and internal agency guidelines.
• Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed.
• Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.
• Adapt workload as directed by supervisor in response to funder expectations.
• Other duties, as assigned.
  
  

Qualifications

• Bachelor’s degree preferred; or a minimum two years’ experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience.
• Valid Driver’s license, reliable car, auto insurance, and an acceptable driving record.
• Willing and able to transport Clients in your personal vehicle.
• Demonstrated knowledge of case management, preferred.
• Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers.
• Spanish speaking preferred
  
  

WORK ENVIRONMENT

• Combination of field and office environment.
• Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
• On occasion walk or drive to different local sites.
• Will necessitate working in busy and loud environments.
• Will be exposed to elements like cold, heat, dust, noise and odor.
• May need to bend, stoop, twist, and sit throughout the day.
  
  

EXPECTED BEHAVIORS OF ALL STAFF

• Act as a role model
• Demonstrate a sense of responsibility
• Continuously learn and improve
• Acknowledge your own areas of improvement
• Hear and provide honest, specific and direct feedback
• Create an environment where everyone is welcomed valued and respected
• Collaborate
  
  

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.  

About The People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

Benefits & Perks

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement Planning (403b) & Matching
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Employee Assistance Plans (EAP)
• TELUS Health
• Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
• The People Concern University & Certificates
• Corporate Discounts
  
  

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