Medical Front Office Assistant

AdventHealth


Date: 2 weeks ago
City: Daytona Beach, FL
Contract type: Full time
All the benefits and perks you need for you and your family:

  • Benefits from Day One

Schedule: M-F Days

The role you’ll contribute: Office Assistant/Billing Specialist

The Office Assistant / Billing Specialist represents the practice in the coordination of all patient/physician/therapy/nursing encounters, ensuring appropriate utilization of time and patients’ needs are met. This position is also responsible for accurate entry of patient information, financial information, codes and charges for services rendered on a daily basis. In addition, the Office Assistant Billing Specialist is responsible for specialized billing not handled by the Centralized Billing Office

Principal Job Duties And Responsibilities

  • Has primary responsibility for answering the telephone in a prompt and courteous manner, following established policies and procedures
  • Identifies her/himself and the practice
  • Takes complete and accurate messages
  • Properly triages telephone calls in accordance with policy
  • If appropriate, transfers calls in a courteous and professional manner
  • Delivers messages in a timely manner
  • Schedules, cancels, reschedules, etc., appointments as requested
  • Is responsible for check-in of patients
  • Confirms, adds, deletes, or makes any changes patient’s insurance and/or personal information in Athena to ensure accurate billing.
  • Obtains patient signatures on required forms, i.e., Consent for Treatment, as appropriate
  • Notifies clinical staff that patient has arrived for appointment

Qualifications

EDUCATION AND EXPERIENCE REQUIRED:

  • High School Diploma

Education And Experience Preferred

  • Two years’ experience in a medical office or equivalent with medical terminology, coding, charge entry and payment collection.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical

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