Receptionist - Laboratory

Medical Associates Clinic is hiring a full-time Receptionist to provide customer service to our patients in the Laboratory department.

This position will require a high attention to detail while working at a fast pace on the computer, phone, and with our patients. Ideal candidates have some experience with office administrative duties, and are known for always providing above and beyond patient/customer service with a smile.

Primary schedule: Monday-Friday -- 80 hours in a two week pay period schedule has rotating shifts between 6:30am - 5:00pm. Includes a Saturday rotation. Flexibility is a must!

Location: East Campus and West Campus.

Pay and Benefits: $17+/hr. with full benefits package including:

• Single or Family Health Insurance with discounted premium rates for wellness program participation.
• 401k with immediate matching (50% on the dollar up to 7% of pay + additional annual Profit Sharing)
• Flexible Paid Time Off Program (24 days off/year)
• Medical and Dependent Care Flex Spending Accounts
• Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.
  
  

Essential Functions & Responsibilities:

• Demonstrate effective customer service skills by greeting customers in a polite, prompt, helpful manner, and provide any necessary instructions or directions.
• Communicate clearly with customers via telephone and in person, and relay necessary messages to staff.
• Perform a variety of clerical duties, which may include but not limited to: scheduling functions, insurance questions, patient registration, and entering orders.
• Review, update or obtain customer information making necessary changes to ensure correct billing. Set up new insurance coverage as needed.
• Assist customers with self-service systems as applicable, which may include but not limited to: online patient portals, electronic kiosks, etc.
• Learn the detailed computer, phone, scheduling and registering systems used on a daily basis. Medical Associates provides an in-depth training program for all new employees.
• Complete all other assigned projects and duties.
  
  

Knowledge, Skills and Abilities:

Education: High school diploma or GED required.

Experience: From three months to one year of similar or related experience.