Outstanding Insurance Specialist
Riccobene Associates Family Dentistry
Date: 7 hours ago
City: Wilmington, NC
Contract type: Full time
The Remote Outstanding Insurance Specialist is a critical role responsible for effectively and efficiently managing the accounts receivable process for an assigned group of payors or supported region/company. This is an in office position.
Responsibilities
Responsibilities
- Ensures claims are processed accurately to secure timely payment.
- Responds to inquiries, questions, and concerns from patients regarding the status of claims in a clear, concise, and courteous manner.
- Conducts follow-up and submits reimbursement appeals for unpaid and/or inappropriately paid claims; ensures appropriate documentation of billing, follow-up, collection, and appeal efforts are recorded on accounts.
- Identifies, researches, and ensures timely processing of billing errors and corrections as they relate to claims; actively participates in problem identification and resolution and coordinates resolutions between appropriate parties.
- Associate's degree (A. A.) or equivalent from an accredited college, university or technical school; or three to five years related experience and/or training; or equivalent combination of education and experience.
- Previous high-volume collections experience with PPO’s, Worker' Comp, Medicare and Medicaid strongly preferred
- Working knowledge of CPT and ICD-10 codes
- Previous experience and demonstrated ability to thrive in a production-driven environment
- Excellent time management & multi-tasking skills
- Proficiency with Microsoft Outlook suite of products; demonstrated aptitude for learning new software programs
- Superior verbal and written communication skills
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