Business Analyst (Starlink)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

BUSINESS ANALYST (STARLINK)

Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. We are committed to offering access to high-speed internet to customers worldwide and to providing a world class experience of Starlink for all users. You will join the Growth team that is responsible for launching, growing, and improving Starlink around the world.

Responsibilities

• Independently responsible for product operation processes such as managing & improving the global Starlink product catalog & setting pricing for new products
• Discretion to roll out and scale product offerings across the globe, leading cross-functional coordination
• Conduct financial analysis and A/B testing, forecast impact of growth experiments, and support prioritization of business and engineering initiatives to meet growth targets
• Drive significant product improvements across the business by working with key stakeholders including platform software, design, product engineering, marketing, country growth, and customer support.
• Own and independently manage customer research projects, surveys, customer interviews, and analyses to identify points of friction and needle-moving demand generation approaches
• Research industry ecosystems to inform the business on product positioning
  
  

Basic Qualifications

• Bachelor's degree in math, economics, statistics, business, or an engineering discipline
• Internship experience in management consulting, finance, growth strategy, go-to-market planning, or business operations
  
  

Preferred Skills & Experience

• 3+ years of management consulting, growth strategy, go-to-market planning, or business operations experience
• Certification or demonstrated expertise in Excel
• Experience successfully leading revenue or cost improvement efforts (i.e. $10M+ positive impact)
• Distinctive business judgment and communication skills
• Experience in pricing research and e-commerce catalog management
• Excellent project management, problem solving and analysis skills
• Experience analyzing data, identifying insights, and developing creative approaches to solving problems
• Background in financial analysis and working with SQL and/or Python
• Experience leading complex operational initiatives
  
  

Additional Requirements

• Must be available to work extended hours and weekends as needed
• Willingness to travel to customer sites, other SpaceX locations, and events as needed
  
  

Pay Range

COMPENSATION AND BENEFITS:

Product Growth Analyst: $75,000.00 -$95,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k)-retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year.

Itar Requirements

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C.
• 1157, or (iv) Asylee under 8 U.S.C.
• 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
  
  

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.