Career Advisor

Job Description

Build a professional one-on-one working relationship with clients to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment, individualized attention and coordination

Provide consistent and comprehensive case management and follow-up

Conduct new customer orientation - Help to ensure that positive outcomes and goals are met as required by contract - Work with schools, account managers and management to ensure appropriate documentation is completed and received

Facilitate all professional development workshops

Maintain organized database of clients and keep detailed documentation of all contacts with clients - Ensure participants follow through with planned activities as outlined in contract with funding agency

Provide individualized assessment of work, provide referrals to appropriate community service or social service agencies when needed

Accurately complete required documentation for enrollment

Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract

Create solutions to participant attendance problems

Assist in the preparation of project reports as needed (participation, placement)

Manage programs, including the coordination of introductory workshops, the facilitation of weekly workshops, the issuance of grants in accordance with predetermined allocation targets, and collection of placement data

Manage the programmatic offerings of the Centers job preparation workshops to ensure a business-driven curriculum, a high quality of presentation, a satisfactory participation rate, clear messaging of next steps, and a tangible output

Work collaboratively with the business services team to identify which jobs are available, what qualifications are needed, and which workshops and trainings can best prepare jobseekers for these positions

Develop and maintain a standard communication plan to keep staff aware of center-wide issues and their role in meeting operational goals

Participate in activities including training, capacity building, and professional development - Work with leadership to identify operational challenges and to design and implement process improvements

Provide operational support and coverage as needed

Assist in the intake services for the Center

Provide operations support for all compliance driven standards

May be assigned other tasks and duties reasonably related to their job responsibilities

Other duties as assigned