Manager, Construction Support

Tricon Residential


Date: 2 weeks ago
City: Tustin, CA
Contract type: Full time
Tricon Residential is an owner and operator of a growing portfolio of more than 38,000 single-family rental homes in the U.S. Sun Belt and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. At Tricon, we imagine a world where housing unlocks life’s potential. For more information, visit Tricon Residential.

Job Description

The Manager, Construction Support is responsible for providing support to local market superintendents and vacant technicians from both a training and support role. Training Turn and Renovation processes, key performance indicators, vendor and project management, TriForce and other product usage.


  • Act as a training and quality control resource to ensure proper workflows for all renovations, turns, and maintenance
  • Coach superintendents on value-engineered scoping decisions and cost containment
  • Mentor and inspire superintendents by reinforcing Standard Operating Procedures, providing consistent communication, and one-on-one development
  • Conduct quality control inspections on various projects during market visits
  • Coach superintendents on technician scheduling and management
  • Proactively participate in weekly Construction KPI meetings
  • Communicate with team members to support the development of short and long-range goals
  • Provide logistic and on-the-ground support to market teams in the event of natural disasters or staffing shortages / issues
  • Collaborate with and support the CPC team on scope review
  • Assist with training field team members in new systems, process developments, and initiatives
  • Act with integrity and demonstrate support for Tricon employees and values


Qualifications:


  • Takes ownership of work product and delivers within tight deadlines
  • Ability to work well under pressure, self-manage, and set an example for others
  • Experience managing complex projects through to successful completion
  • Track record of building respectful and successful relationships with both internal and external team members, vendors, direct reports, leadership, etc.
  • Passionate problem solver who is proactive, reliable, and resourceful
  • Track record of fostering a collaborative team environment


Minimum Requirements:


  • High school diploma or GED equivalency
  • Must be able to travel to our different 50-75%
  • 8+ years of construction project management or similar experience
  • Excellent Communicator, both verbal and written
  • Attention to detail with an eye for accuracy and consistency
  • Ability to build effective relationships with a wide range of people
  • Strong interpersonal skills
  • Strong presentation skills
  • Valid Driver’s License


At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.

Salary Range

Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.

$83,920.00 - $139,860.00

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